Service Desk Support Technician

The Amherst Group's companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed.  Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors.  Today Amherst has over 1000 employees and $14.1 billion in assets under management.

Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S.  The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team.  In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending.  Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.

• Responsible for Interest Rate Risk Management, Liquidity Risk Management, Funding & Cash Management, and Investment Operations of the firm’s Mortgage-Backed Securities portfolio and strategy.
• Strong knowledge on OTC products (preferred MBS/RMBS/CMBS, mortgage derivatives, OTC derivatives (IRS, Swaptions, CDX))
• Collaborate with MBS Portfolio managers in the US to ensure regulatory compliance and appropriateness of risk appetite, across Agency MBS, securitized products, corporate credit, and government bonds. Work with Portfolio Management in supporting investment strategy execution, tracking P&L, and cash management. Perform automated portfolio reporting, risk analytics & performance attribution. Support the firm’s hedging program, including the strategy, effectiveness and mandate compliance
• Oversee the Middle/back-office team - Trade lifecycle processes with the firm’s OMS (Bloomberg AIM), including trade processing, corrections, post-trade and settlement. Reconciliation of client/fund accounts and assist third-party service provider to research cash and security discrepancies for both custody and external custody accounts.
• Developing and maintaining cash forecasts that incorporate daily funding needs to support operating and investing activities, and ensuring accurate and timely processing of payments and settlement of portfolio trades
• Responsible for security setups, maintenance, pricing and review back-office service provider data for accuracy.
• Oversee pricing process with daily pricing for internal and external reporting.
• Engage with trading counterparties to provide required KYC/AML documentation and manage onboarding lifecycle for new counterparties, including liaising with outside counsel and compliance to negotiate trading documentation.
• Coordinate & develop relationships with counterparties, exchange and Clearing Corporation
• Participate in the annual SOC 1 Type 2 and GIPS verification review processes.

​Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.