Senior Communications Analyst

Job Type:

Plains All American is an industry-leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil and natural gas liquids (NGLs). We own an extensive network of pipeline transportation, terminalling, storage and gathering assets in key crude oil and NGL producing basins and transportation corridors and at major market hubs in the United States and Canada. On average, Plains handles more than 6 million barrels per day of crude oil and NGL in its Transportation segment. The company is headquartered in Houston, Texas.

We are looking for highly-motivated individuals who enjoy working as part of a team in a dynamic and entrepreneurial work environment.

The selected candidate will be eligible for company benefits including Medical/Dental/Vision, vacation time off, and free parking. Additionally, this position comes with the option of a hybrid work schedule, combining working in our Houston office with working remotely.

Job Purpose/Summary

The Communications Senior Analyst is a critical member of Plains’ Employee Communications team, which is responsible for developing and executing North American internal communications.

The Communications Senior Analyst will focus on cross-functional, internal collaboration to develop effective internal communication strategies. This includes (i) providing tailored communications support to key internal customers (ii) helping to define and facilitate communications best practices across the organization, (iii) driving consistent messaging themes across the organization. As a member of the Employee Communications team, the Communication Senior Analyst will achieve their aims by (i) building relationships, (ii) developing subject matter fluency and embedding in internal customers’ annual planning, and (iii) guiding development and and execution of annual communication plans.   

The Employee Communications team collaborates with a broader group of colleagues from across the organization who are responsible for representing Plains internally and externally to numerous audiences across a variety of communication channels. This broader group is comprised of dynamic, high-performing individuals from diverse professional backgrounds — with representatives in both the US and Canada — who are highly-integrated with company leadership and visible throughout the organization. Collectively, we share a unified vision to develop and deliver compelling messaging to help stakeholders understand the role, value and long-range potential of our employees, business and industry in today’s evolving energy landscape. 

Job Responsibilities

• Understand the business fundamentals, vision, strategy, culture and long-term goals that inform Plains’ approach to employee engagement, and help position the company to advance its objective to become the Employer, Partner and Investment of Choice

• Create clear, persuasive multi-year, multi-channel communications

  • Build strong relationships with peers and senior leaders to understand priorities and help craft messages that support achieve business objectives and engage employees

  • Support executive communications including company and department-wide meetings and other messages spanning a diversity of channels

  • Collaborate with change management practitioners on tactics that align with existing corporate communications approach    

• Support the effective cascade of information throughout the organization, with a focus on tailoring messages for the relevant audiences

• Partner with Employee Communications colleagues and teammates from other key functions to align messaging across channels and audiences

• Help define and promote the adoption of internal communications best practices across the organization

• Assess and improve communications processes and systems on an ongoing basis    

• As needed in the event of an incident, support crisis communications needs

Experience Required

• Bachelor’s degree, preferably with a focus in Communications or a related discipline, and a minimum of 7 years prior related experience  

• Expertise in the Microsoft Office, particularly PowerPoint, Word and Excel

• Experience in working with organizational leaders on company-wide communications

• Experience with video production and graphic design preferred

Knowledge & Skills

• Communications expertise including excellent writing, editing and speaking skills

• Ability to persuasively communicate complex concepts concisely and effectively

• Ability to deliver high-quality results quickly while working under pressure   

• Ability to balance multiple projects simultaneously

• Excellent interpersonal skills, including the ability to develop collaborative working relationships with a variety of internal and external stakeholders

• Ability to quickly evaluate situations, determine key issues, recommend solutions and/or responses, and implement the approved course of action

• Strong work ethic and keen attention to detail  

• Highest standard of personal and professional integrity

• Ability to work overtime as needed and travel ~10%

• Cleared criminal history (background) and satisfactory reference checks

• Compliance with the Company’s drug and alcohol policy including pre-employment D&A testing.

#Plains

At Plains, our employees are our most valuable asset. Hard work is rewarded with competitive compensation and a top-tier benefits program designed to keep our employees safe, healthy and happy. We work hard to deliver the best results to our stakeholders and we also respect our employees need for personal and family time, which is reflected in our benefits program.

Salary details estimated by job boards such as Indeed, Glassdoor, and LinkedIn do not represent Plains’ compensation structure. We thank all candidates for their interest; however, only those selected for an interview will be contacted. 

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