Manager of Accounts Receivable

Job Title: Manager of Accounts Receivable

Location: Austin, TX (Remote Work Available)

Position Type: Full-Time, Remote

Salary: Starting at $75,000 per year based on experience

Job Description: We are seeking a highly organized and experienced Accounts Receivable Manager to join our growing team. This role is open to remote work, providing an opportunity for talented professionals from across the country to contribute to our team. The ideal candidate will have 5-7 years of experience in medical practice setting and/or third-party revenue cycle management with experience in directly managing, leading, and building a team of talented collections specialists. The Manager should have extensive experience in end-to-end revenue cycle management, including but not limited to insurance verification, medical claims submission, payment reconciliation, credentialing/contracting, and insurance collections. This position will oversee Accounts Receivable processes, training, evaluation and general support to all teammates within the RCM department.

Responsibilities:

• Lead, supervise, train, and mentor Accounts Receivable team including 10+ direct reports and 5+ indirect reports alongside Director of Accounts Receivable.
• Utilize Central Reach, Sales Force, Excel, and the Google suite of products to track and manage claims reimbursement and denial trends.
• Work directly with contracted payers and coordinate internally with RCM Department to organize and resolve outstanding denial trends and/or reimbursement issues.
• Provide training and support to existing teammates as well as coordination of onboarding new staff as needed.
• Analyze payment discrepancies and denials to identify opportunities for improved reimbursement rates.
• Experience with out of network receivables and working to maximize reimbursement via third party negotiations for services rendered based on plan specific documentation and reimbursement tools such as Fair Health.
• Collaborate with other departments to streamline operations and improve overall efficiency of the revenue cycle process with an emphasis on insurance collections.
• Maintain accurate records of payment agreements, ensuring fee schedule library is maintained and updated in a timely manner.
• Review newly executed payer contracts to confirm accurate reimbursement rates are updated in practice management system as well as oversight of non-network payer reimbursement rates and establishment of uniform fee schedules.
• Monitor and report on key performance indicators (KPIs) related to both in and out of network reimbursement rates and utilize this information to identify areas for improvement and implement changes as needed.
• Stay current on changes in healthcare regulations and service guidelines pertaining to Applied Behavioral Analysis.
• Provide high quality customer service to our clients, including but not limited to, calling clients to discuss their insurance coverage, coordination of benefits, lapses in coverage and more.
• Foster a positive and collaborate work environment and help strengthen communication flow between RCM and Operations.
• Effectively communicate and build strong working relationships with other leaders in the RCM department.
  
  
  

Requirements:

• Bachelor's degree in finance, accounting, healthcare administration, or related field preferred.
• 5-7 years of experience in third party revenue cycle management, medical practice setting with a focus on accounts receivable and the entire revenue cycle.
• Must have a strong foundation using tools in Excel, such as Pivot Tables, standard formulas like V/X look-up and more.
• Prior experience directly managing and leading a team of accounts receivable specialists.
• 2-3 years of experience working in the out of network claims environment on negotiating directly with insurance companies and third-party administrators to maximize reimbursement.
• Proficiency in running ad hoc reports using tools such as Sales Force, Excel, and the Google suite of products to compile projects and reports as needed.
• Strong analytical skills with the ability to identify trends and opportunities for process improvement.
• Excellent written and oral communication and negotiation skills, with the ability to build rapport with insurance carriers, revenue cycle teams, and other internal departments.
• Detail-oriented with a commitment to accuracy in billing and reimbursement processes.
• Ability to work independently with minimal supervision and manage multiple priorities in a remote work environment.
• Experience working in Central Reach practice management system preferred.
• Experience working in Applied Behavioral Analysis preferred.
  
  
  

Benefits:

• Competitive salary, starting at $75,000 per year, based on experience.
• Remote work opportunities with flexible scheduling options.
• Health, dental, vision, and life insurance options.
• Potential for quarterly incentive program and/or monthly incentives.
• 401K retirement savings plan with employer matching.
• Paid time off and holiday pay.
• Professional development and training opportunities.
• A collaborative and supportive work environment with opportunities for growth and advancement.
  
  
  

If you meet the qualifications and are interested in joining our Revenue Cycle Management team as Manager of Accounts Receivable, please submit your resume and cover letter detailing your relevant experience. We look forward to reviewing your application!