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Intake/Authorizations Coordinator for ABA Therapy at Abacus Therapies

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
North Macedonia

Offer summary

Qualifications:

Experience in administrative work, customer service or client relations, Excellent proficiency in English, Strong organizational and communication skills, Bilingual preferred (English/Spanish).

Key responsabilities:

  • Handle client communications and onboarding processes
  • Schedule intake appointments and assessments
  • Review new referrals and check insurance benefits
  • Maintain database of client data
  • Create a stress-free environment for families
Abacus Therapies logo
Abacus Therapies Health Care SME https://www.abacustherapies.com/
51 - 200 Employees
About Abacus Therapies
Founded by parents of a child with Autism, Abacus Therapies helps children with developmental differences and their families. We do this by providing the most relevant evidence-based behavioral and developmental therapies. Our interventions help children with autism: learn new skills and behaviors, want to be more social, and want warm, connected relationships with parents, siblings, peers and significant others. Most children with ASD, if given early, intensive intervention have the potential to become quite functional in society. These kids are able to make major improvements in their language and social skills, given the right opportunities. Our therapists are trained to have a deep knowledge, understanding and respect for your child and family and how to help them succeed. Through this relationship, we engage in intuitive results-oriented therapy that helps your child flourish!
See more Abacus Therapies offers

Job description

Join the Adventure as an Intake Coordinator!

Join our exceptional team as an Intake/Authorizations Coordinator and play an important role in making a positive impact on the lives of children with the Autism Spectrum Disorder and their families.

We've already made a big impact in the families' lives we serve. Now, we're ready to amplify our influence and spread our work across the country!

If you're compassionate, kind, and possess strong organizational skills, we want you on our amazing team dedicated to enhancing the well-being of those we serve!

The Role

Responsibilities Include

  • Receive and respond to client communications including, but not limited to, intake and onboarding of new patients
  • Schedule intake appointments and initial assessments
  • Review new referrals
  • Book new intake appointments
  • Relay benefit information to the client
  • Add activity logs as needed
  • Check Insurance Benefits & Eligibility
  • Send a welcome email to client/parent
  • Return client and staff calls, text messages and emails as needed
  • Collect and upload new information, such as diagnosis reports and insurance cards, as needed
  • Create and maintain an accurate and up to date database of client data
  • Adhere to federal HIPAA regulations, as well as any company policies & procedures
  • Additional tasks from management
  • Create a stress-free environment for new families & guide them through the therapy process

Ideal Profile

Requirements

  • Experience in administrative work, customer service, client relations, or related areas
  • Experience in creating and maintaining spreadsheets
  • Excellent proficiency in written and spoken English
  • Ability to organize, prioritize, and implement work activities independently
  • Strong communication skills
  • Ability to accurately perceive, interpret and respond appropriately to the verbal and non-verbal communication
  • Trustworthy and strong work ethic
  • Proven ability to exercise professional judgment and evaluation before making decisions
  • Proven ability to establish and maintain effective working relationships with staff, parents, and outside agencies.
  • Proven successful problem solving and time management skills.
  • Bilingual preferred(English/Spanish)

What's on Offer?

  • Work in a company with a great track record of performance
  • Fantastic work culture / Performance bonuses
  • Opportunity to make a positive impact

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Health Care
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Academic English

Other Skills

  • Spreadsheets
  • Prioritization
  • Trustworthiness
  • Problem Solving
  • Administrative Functions
  • Communication
  • Customer Service
  • Relationship Building
Are you interested?

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