Community Specialist (Remote)

About Us:

At Foxelli Group, our e-commerce empire is built on innovation, creativity, and the relentless pursuit of excellence. With a portfolio generating over $20 million annually, we're not just participating in the digital marketplace; we're leading it. Now, we’re looking for a dynamic Community specialist to drive measurable sales growth and customer acquisition through engaging and impactful strategies in the dynamic D2C e-commerce field.

Your Role:
You'll develop and execute comprehensive strategies to attract new members, engage existing ones, and nurture a vibrant, loyal following. This involves:

• Creating compelling content: Crafting posts, articles, videos, and other engaging content that sparks conversations and keeps our community active.
• Moderating discussions: Facilitating healthy and constructive dialogue, responding to questions and concerns, and ensuring a positive and inclusive environment.
• Organizing events and activities: Hosting online events, contests, challenges, or Q&A sessions to create excitement and encourage participation.
• Collecting and analyzing feedback: Actively listening to our customers, gathering their feedback through surveys, polls, or direct conversations, and using that information to improve our products and services.
• Identifying and empowering brand advocates: Recognizing our most passionate customers and providing them with the tools and resources they need to share their positive experiences and promote our brand.

Ultimately, your goal will be to turn our online community into a powerful engine for growth, driving brand awareness, generating leads, and fostering lasting customer loyalty.