Director, Media Operations, Pharma Media

Spring & Bond is a digital media agency and consultancy helping pharmaceutical and medical device manufacturers build robust, omnichannel-enabled media executions for both HCP and consumer audiences. Our focus is on complete transparency and client empowerment through services like customer journey planning, media strategy & activation, technology evaluation, in-house capability development, and training.

Responsibilities:

• Actively manage key account campaigns, including strategy, media planning, campaign execution, and ongoing optimization

• Project manage all incoming and outgoing requests to ensure all information is provided and accurate for the Media Operations team to execute

• Ensure successful planning, execution, and optimization of digital media campaigns to drive optimal effectiveness based on clients’ needs. This involves leveraging channels, including paid search, paid social, CTV, and programmatic

• Works between departments to ensure collaboration and effective communication for the Media Operations team

• Analyze performance data to identify trends, measure campaign effectiveness, and partner with Client Services to implement improvements

• Communicate campaign problems to the client services team effectively and proactively offer viable alternatives

• Play an active role in driving collaboration, communication, and best practice sharing across the organization

• Manage a small team of 2-3 managers or specialists

• Keep up with industry trends and best practices

• Service the full breadth of pharma clients with active participation in client, vendor, and internal meetings, collaborate with the client and media account teams to foster critical partnerships

• Participate in executive-level communication and strategic planning efforts as needed

Qualifications:

• A bachelor’s degree or equivalent work experience in pharma media strategy

• 8+ years of relevant work experience in multi-channel digital marketing, managing digital media campaigns in pharma media (required)

• Understands all aspects of digital media, including SEM, Programmatic, Social, etc.

• Quick, accurate, and decisive analytical, forecasting, and decision-making skills

• Strong analytical and creative problem-solving skills

• Strong attention to detail

• Professional verbal and written communication skills

• Positive attitude and team player

• Desire to continually learn and improve

• Ability to self-manage under deadline

• Ability to thrive while juggling multiple projects and priorities simultaneously

• Advanced proficiency with Excel, PowerPoint, and Google Slides

Spring & Bond is a remote-first team, with employees located throughout the United States.  We offer generous benefit packages for employees and their families, including health, vision, dental, and disability insurance plans – plus other health & wellness perks.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Spring & Bond is a woman-owned business.