Offer summary
Qualifications:
Knowledge of insurance products, High school diploma/GED; Bachelor’s degree preferred, Excellent customer service skills, Highly organized, Strong time management skills, Familiarity with Microsoft Office and other software applications.
Key responsabilities:
- Answer customer inquiries via phone, email, and in-person
- Assist clients with quotes, policy updates, and payments
- Schedule appointments and maintain calendar
- Maintain detailed client interaction records
- Collaborate with colleagues for customer service