Description
Title: Medical Practice Patient Representative (Clerical Assistant) NHMP Danbury Gastroenterology - Per Diem, Flexible 8 hour day shifts, Monday- Friday.
**This will be a hybrid/remote position, working remotely once fully trained. Will need to report onsite (on occasion) as required by the Supervisor.
Summary: Provides clerical and administrative support and coordinates the patient care activities for physician practice.
Responsibilities:
1. Ensures accuracy of patient's information, including demographics and insurance.
2. Performs reception of customers and communicates pleasantly and effectively.
3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication.
4. Registers, verifies and schedules patient appointments, testing, and referrals.
5. Reschedules cancelled, no show, tickler appointments.
6. Processes record requests, including the copying, billing, charging and recording.
7. Collects co-pays and reconciles moneys for deposit.
8. Obtains and coordinates record retrieval for new and established patients.
9. Completes audits as assigned.
10. Performs intake and processing of medical records and other documentation and correspondence via eFax.
11. Presents a professional appearance and image.
12. Fulfills all compliance responsibilities related to the position.
13. Performs other duties as assigned.
Other Information:
Required: High School Diploma/GED. MS Outlook, Data Entry, Excellent Communication Skills (written and verbal).
Minimum Experience: six months
Desired: Practice Management System experience, Medical office experience, MS Excel.
Per Diem Rate: $22.58
EOE, including disability/vets.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.
