Order Management & Sales Admin

Description

Job Description:

We are seeking a highly skilled Order Management & Sales Admin to join our dynamic team in the US branch of our innovative high-tech company. The ideal candidate has substantial experience in supply chains and sales operations.

This role is critical to our success. It ensures smooth and efficient supply chains and sales processes to support our customers and meet our goals.

Key Responsibilities:

Supply Chain Coordination / Order Management:

• Oversee the end-to-end order management process, from order entry to On-Time delivery.
• Ensure accurate and timely processing of sales orders and order confirmation.
• Coordinate with various departments to ensure smooth order fulfillment and resolve issues promptly.
• Collaborate with the HQ supply chain team to monitor inventory levels and ensure timely delivery of products.
• Monitor & Control inventory transactions and inventory accuracy.
• Manage daily priorities and tasks of a 3rd party warehouse in Chicago and other potential vendors.
• Cooperate with various interfaces, including internal and external customers.
• Develop and implement operational processes to enhance efficiency and effectiveness.
• Manage and maintain the operational process in the company’s ERP.

Sales Operations Management:

• Support the sales team by managing sales data, reports, dashboards, and analytics.
• Support the sales team in managing customers and relationships.
• Assist with customer inquiries and follow-up activities as needed.
• Assist in forecast preparation for the region.
• Assist in the preparation of budgets and track expenses.
• Generate and analyze reports to provide insights on sales performance, trends, and forecasts.
• Prepare Monthly and Quarterly Business Review presentations.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in sales operations, supply chains, and operations management.
• Experience working with warehouses and managing Amazon order supply
• Advanced proficiency in Microsoft Excel and PowerPoint. Experience with ERP systems (preferred: Priority)
• Strong analytical and problem-solving skills.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team under pressure and manage multiple tasks simultaneously.
• Strong attention to detail, prioritization, and effective control of time.
• Proactive and self-motivated.
• Authorized to work in the United States.