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Sr Curam Business Analyst (Remote)

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Bachelor's degree in Information Technology or related field, Experience in IT project management, Business Process Design, and Cúram Software.

Key responsabilities:

  • Provide status reporting and quality assurance monitoring
  • Liaise between project teams and vendors
  • Review, validate deliverables and analyze data
  • Coordinate IT project activities and develop technical applications
  • Troubleshoot problems and ensure compliance with standards
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Serigor Inc Information Technology & Services SME https://www.serigor.com/

Job description

Job Title: Sr Curam Business Analyst (Remote)
Location: Washington, DC
Duration: 12 Months+

Job Description:
The client is looking for a candidate who must be customer service oriented, have strong interpersonal skills, and possess the ability to multi-task when required. Excellent verbal, written and presentation skills are a mandatory requirement.

As a Senior Cúram Business Analyst, you will be responsible for working closely with the DCAS technical workstreams and functional team in order to assess current challenges and identify opportunities of business process improvement via system design and modernization efforts. The Analyst will be required to evaluate current processes and recommend areas for improvement and optimization. The role will require prior experience of working with Medicaid, SNAP/TANF and other Social Services programs. Prior experience working with the Cúram software product or other COTS (Commercial Off The Shelf) products is highly preferable.

The resource will become an integral part of the client Team, making every problem associated to the platform a problem of their own and will demonstrate the required initiative and critical thinking abilities necessary to resolve all problems and challenges accordingly.
 
  • Must have experience using Cúram Global Income Support and HealthCare Reform Business Application Suite
  • Must have experience in Data Analysis and data presentation
  • Experience in planning and leading JAD sessions and creating functional design documents
  • Excellent interpersonal skills, verbal, and written communication skills
  • Understanding of design and development concepts and familiarity with design patterns and the SDLC
  • A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values
  • A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others

Responsibilities
  • Provide status reporting, quality assurance monitoring and ensure adherence to procedures
  • The Business Analyst serves as a liaison between project teams, and vendors ensuring that everyone is aligned with the project goals and requirements.
  • Review the Triage defect that gets raised from the Production environment, prioritize, and groom the backlog
  • Review and validate deliverables submitted by the vendors
  • Data analysis and create the metrics for all the CSL tickets raised by the end customers
  • Quality Control of all the technical workstreams
  • Define and maintain the end-to-end process for functional Batch executions
  • Documentation and Governance by maintaining comprehensive documentation for project transparency, compliance, and knowledge management.
  • Draft Standard Operating Procedures
  • Prepare technical team presentations
  • As a Business Analyst you will provide system analysis, development, and production support
  • The Cúram Business Analyst will design functional approaches to customize functionality using the Cúram Business Application Suite
  • The Business Analyst is also a lead team member in the planning and execution of testing, training, support of user testing and customer support post implementation
  • Lead requirement gathering sessions, according to agree upon project scope for various areas of the application
  • Participate in/lead systems analysis and gap analysis
  • Produce client-approved deliverables required in standard project development including functional requirements, training content, job aids, use cases, requirements traceability matrix, test cases and plans
  • Support team members through the development and testing of your functional designs

Responsibilities:
  • Coordinates IT project management, engineering, maintenance, QA, and risk management.
  • Plans, coordinates, and monitors project activities.
  • Develops technical applications to support users.
  • Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.
  • Provides training for system products and procedures.
  • Performs application upgrades.
  • Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.
  • Troubleshoots problems.
  • Ensures project life-cycle is in compliance with District standards and procedures.

Minimum Education/Certification Requirements:
  • Bachelor’s degree in Information Technology or related field or equivalent experience

Skills:
 
SkillsRequired / DesiredAmountof Experience
Planning, coordinating, and monitoring project activitiesRequired16Years
Leading projects, ensuring they are in compliance with established standards/proceduresRequired16Years
Experience in Information Tech Project management and analytical skills on a mid-large scale IT project with a particular focus on the Change Mgmt.Required10Years
Experience designing job aids and training scripts for both external and internal audiencesRequired8Years
Experience in Business Process Design and analytical skillsRequired8Years
Curam ExperienceRequired7Years
Data analytics experienceRequired7Years
Proven ability to design and execute communication plans and work with internal and external staff in a diverse multi-tiered environmentRequired5Years
Experience with designing and implementing an accurate metric measuring system to gauge acceptance and knowledge of training sessions and manualsRequired5Years
Experience in efficiently utilizing the Microsoft Office suite, especially (Power Point, Excel, Word; Visio)Required4Years
Training lead role, working as the liaison between stakeholders in the design development of computer system and policy training presentation materialRequired4Years
Exp. developing, maintaining and administering online learning, stand-up training and knowledge transfer through other methodsRequired4Years
Exp. producing and editing written documentation where appropriate for online learning, stand-up training and knowledge transferRequired4Years
Experience operating in a Health Care related IT SystemHighly desired2Years
Experience using project tracking tools such as Jira and SharePointNice to have2Years
Excellent communication skills (Written & Verbal) and time-management abilityRequired1Years
Experience working on an IT project or a Cots package implementationRequired3Years
Bachelor’s degree in IT or related field or equivalent experienceRequired2Years

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Office
  • Collaboration
  • Social Skills
  • Multitasking
  • Non-Verbal Communication
  • Critical Thinking
  • Teamwork

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