Offer summary
Qualifications:
Bachelor’s degree in Business, HR, or related field, 5+ years in customer success with 3+ years in leadership, Experience in HR, payroll, compensation, EOR, or PEO products.
Key responsabilities:
- Manage customer issues & ensure account retention and growth
- Direct CS daily tasks, troubleshoot, and provide support
- Act as senior client contact, collaborate cross-functionally
- Develop team strategies, optimize performance, drive decision-making
- Support various tasks and projects as needed