Software Maintenance and Support Developer

• Innovative product used by the world’s elite businesses
• Be part of a growing technology team in the middle of a digital transformation
• Join a fun place where people look forward to coming to work every day but also offer the flexibility to determine your own work-from-home schedule too!

 Our Company

We are now the global leader in industry market research with a very loyal following of the world’s elite businesses we want to build relationships with at scale. How did we come to be a global leader? It’s all about our people…and we are looking to add even more talented people to our growing marketing team.

IBISWorld is a place where we love coming to work every day, but also offers 100% flexible working arrangements because we know work-life balance is important to make you successful. Do you want an environment where decisions are made together? Are you looking to play an integral role in the visual brand of a company?

At IBISWorld, our people are our most important asset. Our offices are filled with professionals who work hard for our clients, and also love to have fun. We promote a supportive and collaborative environment where management is invested in your development and growth. Be part of a marketing team that can influence the way we think about our clients, products, and business growth.

 Job Overview

IBISWorld is looking for an experienced Software Maintenance and Support Developer excited to suport and maintain products and customer experiences for an innovative and fast-growing market intelligence company. This is an exciting opportunity work with a cross-functional team of developers, product manager, designers, and data engineers as part of IBISWorld’s digital transformation.  

Key Duties

• Bug Identification and Resolution: Identify and resolve bugs while maintaining communication and setting expectations with both internal and external stakeholders.
• Feature Enhancement and Optimization: Enhance and optimize existing features to deliver better experiences to stakeholders.
• Comprehensive Documentation: Maintain comprehensive documentation of bugs, fixes, and features.
• Cross-Team Collaboration: Work closely with QA, Developers, and stakeholders to ensure successful delivery of changes and updates.
• Security Compliance: Ensure all fixes and changes comply with relevant security standards and address security vulnerabilities proactively.
• System Performance Monitoring: Continuously monitor system performance and availability, addressing any performance issues promptly.
• Agile Practices: Work in an agile environment to deliver high-quality software; championing best practices and engineering excellence.

 As a successful candidate, you will have:

• 5+ years of experience working as a technical contributor in a full-stack environment
• Tertiary degree in computer science or information technology, and/or related experience
• Experience with ASP.NET / .NET Core / VB.NET / C# using Visual Studio 2008-2019
• Experience with SQL Server 2008 and higher (understand Triggers, Stored Procs, etc.); skills manipulating data in XML, XSLT, JSON formats
• Proficient with cross-browser HTML and CSS programming, JavaScript, JQuery and MVC/WebForms
• Experience with IIS and Unit testing
• Develop and integrate web applications and sites with version control systems i.e. Azure DevOps, Git, SVN
• Experience working with Content Management Systems (CMSs). Practical experience with Umrbaco .NET CMS a plus
• Exceptional analytical and problem-solving skills
• Expertise in feature definition, design and feasibility; demonstrated skill in estimating development time.
• Willingness to proactively identify opportunities for process and system improvement
• Experience of the full web development project lifecycle, from client requirement gathering through to documentation
• Exceptional organizational skills, with the ability to manage and prioritize various responsibilities and consistently meet deadlines; flexibility to effectively deal with unexpected assignments, changes to workload or design revisions mid-project based on management priorities or client requests
• Excellent interpersonal, written and verbal communication skills, especially with stakeholders who often have limited technical knowledge
• Ability to work with others, as well as independently and autonomously with minimal supervision

Benefits 

• Flexible working hours and remote working arrangements
• Professional development and training
• Friday afternoon company-wide meetups
• Employee benefits and rewards via free breakfast, fruit, and the Perkbox app
• Subsidized gym membership at the Grand Hyatt City Club

 You will be rewarded with a competitive salary + super, work from home days as well as a great working environment.

If you think you are the ideal candidate for this role please apply by submitting your resume and a short cover letter. If you would like to know more about IBISWorld please visit our Careers Page (www.ibisworld.com/careers).

IBISWorld is an Equal Opportunity Employer. All applicants must be authorised for employment in Australia.