IT Implementation Coordinator

Responsibilities

• Collaborate with other IT professionals, such as network administrators and software developers, to ensure systems are integrated and functioning properly.
• This includes researching and staying informed about new technologies and trends in the IT industry, and determining how they can be applied to the organization's systems.
• Test systems to ensure they are functioning correctly, troubleshoot and resolve any issues that arise, and maintain systems to keep them running smoothly.
• Participate in the evaluation and requirements of the client contract, ensuring an understanding of business needs.
• Propose initiatives and ensure hardware and software implementation that meets the client's operational needs.
• Contribute to the project vision and breakdown, ensuring alignment with business objectives.
• Identify and mitigate operational risks that may affect project timelines or deliverables.
• Drive improvements and innovations to enhance the efficiency and effectiveness of project delivery.

Requirements

• Minimum of 5 years of experience as a service desk lead, IT support, IT project coordinator, or DevOps leader.
• An advanced level of English B2+/C1 is REQUIRED for this position.
• Bachelor’s degree in systems Engineering or a related field.
• Extensive knowledge and experience in technology solutions, system implementation, and end-user support.

Schedule: Monday to Friday, occasionally Saturday, during office hours (Colombian Time).