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Senior Technical Success Architect

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
North America

Offer summary

Qualifications:

8+ years as an Enterprise Solution Architect, Proficient in modern integration methods.

Key responsabilities:

  • Advise on solution design for manufacturing use cases
  • Program manage technical deployments for customers
Regrello logo
Regrello Information Technology & Services Startup https://www.regrello.com/
11 - 50 Employees
About Regrello
90% of supply chain and operations processes today are stuck in email and Excel (and not in your ERP). We are building an automated workflow engine to enable manufacturing companies to drive collaboration and standardize best practices across their supply chain and operations.
See more Regrello offers

Job description

Company Overview
Regrello is a dynamic 40(+)-person startup poised to revolutionize automation within manufacturing and supply chain. With the industry still reliant on outdated communication methods for managing $13T in annual shipments, we are tapping into a $220-billion market opportunity. Our team includes industry veterans from Oracle, Palantir, Apple, Amazon, Microsoft, Amplitude, and McKinsey, all skilled in building billion-dollar businesses. We serve major electronics and automotive manufacturers globally and are backed by premier investors such as Andreessen Horowitz, Tiger Global, Mubadala, Bloomberg, and Ram Shriram, the first investor in Google.

The Venture
In late 2020, Regrello embarked on a mission to transform the global manufacturing industry, which is hindered by inefficient and outdated processes. Our AI-driven platform is designed to eliminate significant inefficiencies in manufacturing operations, offering solutions where others see challenges. Our approach makes it easier to customize manufacturing and supply chain processes, which are typically bogged down by emails and spreadsheets. With a 2-3 year financial runway, we combine the agility of a startup with the stability for long-term growth.

Culture and Compensation
Regrello nurtures a customer-centric, product-driven environment, supporting a flexible, hybrid/remote work setup from our bases in the US and Mexico. We aim to attract the best talent in the industry by offering competitive compensation packages, including equity options and comprehensive health benefits.

This Position
This is our first technical hire on the Go-to-Market GTM) team and will have the opportunity to split their time between dedicated technical engagement for our largest customer and help lay the foundation for how Regrello provides technical consulting expertise across the entire customer journey. This role will have the opportunity to operate across pre and post-sales and  partner closely with Product to shape the maturity of our technical product offerings.

The Problem We Solve
Regrello is reshaping how companies collaborate through a no-code platform that lets businesses easily build and manage their processes. Our platform supports both internal and external collaboration, enhanced by a robust workflow engine. Our advanced AI engine not only makes workflow analysis more efficient but also facilitates natural language interactions, allowing users to develop solutions tailored to specific customer needs.

You
You are customer-obsessed and value being a trusted expert, leveraging broad technical and deep product expertise.  You advise on best practices to support the adoption of Regrello’s transformational AI technology at the largest manufacturers in the world. You have a deep curiosity to learn the customers’ business and operational goals to then maximize those, with Regrello.

We are looking for someone who has
  • 8+ years of experience as an Enterprise Solution Architect for an complex business application (ERP, MRP, PLM preferred)
  • Demonstrated ability to architect integrations aforementioned applications (SAP or Oracle ERP preferred)
  • Proficiency in modern integration methods, including REST APIs and scripting experience in Python or Javascript
  • Experience working with prospects and customers to respond to inquiries around Infosec and technical capabilities
  • Strong technical program management skills to run multiple work streams concurrently in a dynamic startup environment
  • Ability to translate deep technical expertise to compelling prospect and customer presentations and communication
  • A customer-centric approach to solving hard problems
  • A deep curiosity and passion for learning and leveraging AI technologies 

    • What you will do
  • Partner with CSMs and customers to advise on solution design for key manufacturing use cases
  • Be the expert authority on Regrello APIs and integration options to applications in the customer’s tech stack (ERP, MRP, PLM etc.)
  • Enable technical resources at customers to become experts at technical aspects of the Regrello solution
  • Act as customer’s key point of contact to program manage technical deployments of customer-hosted Regrello solutions and AI capabilities
  • Ensure a gold standard experience at our largest most strategic customers
  • Work with the wider organization to stay on the leading edge of Regrello’s product and technical offerings
  • Proactively identify implementation improvements, determine root causes and overcome roadblocks
  • Manage and route customer feedback and issues


    • What you will get
  • Ability to influence leaders across industries to help drive the adoption of AI-first technology
  • Opportunity to learn, grow, and most importantly build the company
  • Chance to work with a world-class team of manufacturing, supply chain, AI, and SaaS experts
  • Industry-leading compensation with equity in the company
  • Excellent healthcare benefits including 100% coverage for individuals & families - health, dental, life insurance, and vision
  • Flexible remote work from anywhere in the continental US and European time zones
  • Quarterly "on-sites" with the entire company to bring us closer together

    • If this sounds exciting, please apply, and we'll get back to you promptly if we see a fit!

    Required profile

    Experience

    Level of experience: Senior (5-10 years)
    Industry :
    Information Technology & Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Artificial Intelligence SystemsCustomer CentricityJScriptSAP ERPEnterprise ArchitectureREST API Development

    Other Skills

    • Verbal Communication Skills
    • Technical Acumen
    • Program Management
    • Intellectual Curiosity
    Are you interested?

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