Offer summary
Qualifications:
Bachelor’s Degree or equivalent experience, Minimum of 3 years experience in CSM or TAM role, Knowledge of enterprise web technologies, security and infrastructures, Excellent communication and problem-solving abilities.
Key responsabilities:
- Build relationships and drive engagement, retention, and growth
- Support customers with identifying opportunities and driving outcomes
- Develop success plans, manage renewal risk and conduct business reviews
- Serve as customer advocate, provide solutions and create knowledge base content
- Drive customer expansion, value, success stories, and participate in technical communications