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Chat Support Executive

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Work from: 
India

Offer summary

Qualifications:

Excellent communication skills, Problem-solving skills, Technical troubleshooting proficiency.

Key responsabilities:

  • Provide chat support to customers
  • Resolve queries, assist in technical troubleshooting
  • Ensure customer satisfaction, maintain detailed records

Minteworld logo
Minteworld Scaleup https://minteworld.com/
51 - 200 Employees
See all jobs

Job description

Company Overview


Established in 2017, Minteworld is a Bangalore-based software development company that caters to businesses across India. They also offer recruitment and digital marketing services, providing a comprehensive solution for growing companies.


Job Overview


Chat Support Executive (Fresher) in Bangalore & Hyderabad, Full-Time/Remote/Contract, Salary Range: Competitive, Minteworld (Est. 2017) - A Bangalore-based software development company with 51-200 employees


Qualifications and Skills


  • Excellent communication skills
  • Problem-solving skills
  • Customer service skills
  • Technical troubleshooting
  • Attention to detail
  • Multitasking abilities
  • Proficiency in online chat platforms


Roles and Responsibilities


  • Provide chat support to customers
  • Resolve customer queries and issues via online chat platforms
  • Assist in troubleshooting technical problems
  • Ensure high levels of customer satisfaction through effective communication
  • Maintain detailed records of customer interactions and transactions

Salary

216000 - 288000 INR (Per Year)

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Online Communication

Other Skills

  • Verbal Communication Skills
  • Problem Solving
  • Detail Oriented
  • Customer Service
  • Multitasking
Are you interested?

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