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Supervisor - OpenData Research Center

extra holidays - extra parental leave - fully flexible

Remote:

Full Remote

Contract:

Full time

Salary:

35 - 60K yearly

Experience:

Mid-level (2-5 years)

Work from:

Pennsylvania (USA)

Offer summary

Qualifications:

Experience in supervision, Coaching and development skills, Proficient in MS Office.

Key responsabilities:

Supervise Data Stewardship team
Ensure speed and accuracy goals
Monitor team productivity and quality

Veeva Systems Computer Software / SaaS SME https://www.veeva.com/

5001 - 10000 Employees

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Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Research Center Data Steward Supervisor is responsible for the direct supervision of a Data Stewardship team remotely.

What You'll Do

Provide daily personnel supervision and performance management of a Data Stewardship team

Ensure that data stewardship goals for speed and accuracy of resolving records are attained

Monitor the work of the Data Stewardship team and ensure productivity

Utilize metrics reports to ensure data steward performance and quality

Assess and monitor the daily resource allocation and workflow management to meet project deadlines and changing priorities

Attend regular supervisor staff meetings and be able to discuss team goals and progress

Additionally, provide hands-on stewardship of customer data change requests and other customer-facing work requests

Conduct team meetings to align with Research Center objectives and goals

Requirements

Prior Supervisor experience or Team Lead experience is required

Strong coaching and development skills

Proven track record of improving the performance of teams and individuals

Computer experience including proficiency in Windows, Internet searches, and MS Office (PPT and Excel)

Highly organized, extreme attention to detail, and focus on quality

Able to work independently

Strong analytically, able to interpret data reports

Can learn quickly, problem-solve, and multi-task

Excellent communication skills

Must be able to travel 2-3 times per year for Research Center Co-Working events in Radnor, PA for 4 days for each event

Nice to Have

Call Center or Data Center experience in a supervisory role

Experience working with healthcare and /or healthcare-related data and/or the life sciences

SQL knowledge is a plus

French or Spanish language proficiency

Perks & Benefits

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Compensation

Base pay: $35,000 - $60,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.