Offer summary
Qualifications:
Bachelor's degree or 8 years experience, 2 years related experience, 1 year supervision, Registered with affiliated credential within 30 days.Key responsabilities:
- Provide coaching to staff for chat handling
- Initiate police interventions and reporting procedures
- Troubleshoot technology issues, monitor interactions
- Assist in training, development, and program supervision
- Operate within legal requirements and enforce policies