Offer summary
Qualifications:
Passionate about helping customers, Startup experience or willingness to learn, Detail-oriented and solution-focused, Self-starter with ownership mentality, Ability to work in fast-paced environment with tight deadlines.
Key responsabilities:
- Support customers via email, chat, phone
- Diagnose and resolve issues promptly
- Encourage customer feedback for improvements
- Collaborate with teams to enhance customer experience
- Flexibility in adapting customer support strategies