Offer summary
Qualifications:
1-3 years of experience as a sound/audio engineer, Knowledge of sound editing, recording equipment, and recording software.Key responsabilities:
- Interact with users via video call, chat, and email
- Assist customers in setting up for remote recording and troubleshoot live
- Provide high-quality customer service remotely
- Work with teams to deliver customer feedback to product team
- Collaborate with RD to resolve issues efficiently
- Support knowledge team with drafts for articles and training