Greetings from Coders Brain Technology Pvt. Ltd.
Coders Brain is a global leader in its services, digital, and business solutions that partners with its clients to simplify, strengthen, and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise, and a global network of innovation and delivery centers.
Location: REMOTE
Position: Permanent with Coders Brain Technology Pvt. Ltd.
Experience:4+ Years
Notice Period: Immediate
JOB DESCRIPTION:
Essential Skill: Oracle SQL, Oracle PLSQL
Description –
Any candidate should know Banner, Kinetic Software as well as Syllabus.
Must have –
Need to know the Scientia Enterprise Suite of software
● Skill Set - Oracle - SQL/PLSQL. Oracle Forms.
● Responsible to work under Timetabling & Scheduling module and will be handing technical support related activities.
● He/she will be dealing with any support tickets that relate Scientia’s Syllabus+ timetabling solution. If he/she also have experience of
other, HE related software then that would be good.
● Understand and resolve user queries over MS Teams, Zoom, etc.
● Prioritising the requests with users to meet the defined SLA’s.
● Documenting ticket resolutions and responses for client as well as internal teams.
● Experience working with UK customers will be an added advantage.
● He/she will be working standalone along with a senior manager as customer don’t have much support from Scientia (the supplier).
● Proficient in English speaking and good communication skills to manage face to face Interaction with users and stakeholders.
● Nice to have experience in Ellucian’s Banner product.
If you're interested for above requirement,
please share the below-mentioned details :
- Current CTC:
- Expected CTC:
- Current Company:
- Current Location:
- Preferred Location:
- Total-experience:
- Relevant experience:
- Highest qualification:
- DOJ(If Offer in Hand from Other company):
- Offer in hand:
Also, send your updated CV, ASAP
