MyOperator is India's most trusted cloud call management system, simplifying sales and customer service for any-sized business. So far, we have been able to win the trust of over 7000+ clients and are growing bigger with time. MyOperator provides Advanced call management features like: - Toll free phone number/Virtual Phone number - Virtual receptionist or Interactive Voice Response (IVR) - Call tracking & reporting - Inbound and Outbound Calling - MyOperator Dialer App Besides these, MyOperator also provides solutions like call masking, call confirmation, multi-store, and others for enterprises who seek advancement in their customer communication Have questions or simply want to say Hello? Reach out anytime: Call: +91 92129 92129 Email: hello@myoperator.com Visit: MyOperator.com

Job description

This is a remote position.

Job Description

MyOperator is looking for an HR Specialist-Manager to drive the Performance Management System and lead HR operations including payroll. This role is expected to augment in creating a workplace that supports business deliverables in a permanent remote setup. As an HR specialist, you are expected to understand the talent scape and work on creating talent strategies and also manage the overall process efficiency.

Key Responsibility Area

Understand MyOperator’s talent demographics and the overall talent asks of the firm
Drive PMS for MyOperator with an intent to create a culture of performance evaluation and fairness must have knowledge of OKR's and Balanced Score Card
Audit the monthly payroll before processing
Responsible for the Statutory compliance and filing of all challans
Audit the payroll & statutory compliances every quarter to check for process deviations or miss
Assist the Head HR in building talent strategies around people development
Work closely to implement policies and processes as part of the employee life cycle such as Finalization of BSCs, Reward & Recognition, Performance Improvement Plan etc.
Administer the people dashboard and employee surveys for deriving actionable for strengthening organizational culture.
Understanding of Statutory compliances like minimum wages, PF, ESI, Gratuity & TDS.
Administer the processing of payroll, statutory compliances, HR audit, onboarding and query management.
Manage HR processes on ERP tool
A self starter.
Ad hoc projects and initiatives

Requirements

5-8 years of HR experience in an IT/ITes company.
Thorough understanding of HR processes
Proven track record of driving complete appraisal cycle
Must understand the philosophy of PMS and should be thorough with payroll management
A go getter who believes in driving results
Must be a positive and strong communicator.