Match score not available

Outbound Call Representative

unlimited holidays - extra holidays - extra parental leave - long remote period allowed

Remote:

Full Remote

Contract:

Full time

Salary:

10 - 13K yearly

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

2+ years phone experience, Experience with B2C over the phone.

Key responsabilities:

Contact 50 leads daily
Set 45 appointments per week
Follow up aggressively with leads

TacoHR Human Resources, Staffing & Recruiting Startup https://tacohr.com

2 - 10 Employees

See more TacoHR offers

Job description

What you will be doing:

We are seeking a go-getter to join our team and help generate warm leads that turn into qualified appointments. The individual will use calling and texting techniques to get in touch with 50 warm leads with an average of 30 conversations per day.

This is NOT a sales focused position. Instead, the outbound caller will follow a script, record the customers responses, and determine next steps with the goal of setting appointments.

Key Qualifications:

This is not a sales role but you do need to be able to follow a script to qualify and answer FAQ.

2 Years of Phone Experience ( You do not need sales experience)
- Experience over the phone For Example: Customer Service, Phone Surveys, Collections, appointment setting, Travel Agency, Airline Reservations and more…. (Can not be account Management or relationship Building)
Has experience phone time 5-7 hours per day for two years
Phone Conversations with up to 30 different contacts per day.
At least 1 years with Business to Consumer over the phone
- (If coming from SAAS average ticket Appointment setting Average ticket can not be more than $10K Total Product Cost)
Experience with consistent follow up with all contact Grind, follow up, up and in touch, schedule appointments. Use of pipeline management, Note taking

Aggressive follow up, not afraid to call the same person back Multiple times per day. But does not come across aggressive.
Demonstrated ability to be coachable take and implement feedback in timely manner
Must be an EXTROVERT enjoys talking to people on the phone. Talks with confidence and competence on the phone.

Measurable Accountabilities:

Handle 50 new leads per day while following up with the pipeline of leads
Up to 30 Conversations per day
Setting 45 appointments per week
Lead to Conversations 38%
Show Rate 36%
Dollar Per Lead $150
Phone Available time ( Talk time + Time in Que) 6 hours per day

Key Behaviors Competencies: This is a list of Behavior Competencies a candidate will need to excel in this role.

Leading Edge
Resourcefulness/ Initiative
Organization/ Planning
Excellence
Independence
Stress Management
Tenacity

Experience you need / Key Technical Skills:

CRM - Some experience with Contact management software ( Hubspot, sales force ect) Phone System
Phone System- Experience with VOIP phone system ( Voice over IP or Soft phone)
Phone Skills: demonstrate a track record of calling over the phone. Answering questions with Confidence and putting callers at ease
Ability to follow the Script
Ability to Grind having the same conversation with multiple people in the same script day after day with consistency.

Location:

West Jordan Utah ( less than 5 minutes from I-15) Redwood road and 9000 South

One day work from home. No travel Required

Company:

The Investors Edge

Job Type:

Full-Time longer term career minded position

Salary:

$55K Base + Bonus up to $40K = Total Potential of $95K

Benefits: Health Care stipend, Life insurance, Vision, Dental, Telemed & Tele-Mental health at 100% coverage for individual and families. 401K with 4% match Employee Dollar for Dollar match. Flexible PTO policy. Work with people who appreciate how to work hard, drive innovation and play hard.

Top reasons to work with us:

At the Investors Edge your ideas matter- and so do you. We are a small company that has been in business for 20 years, we have won Salt Lake Tribune Top Workplace and on the Inc 5000 twice. We focus on innovation, accountability and personal excellence. Our mission is to help everyone create their best life through financial freedom. That principle is at our core and we live by it each day. We have collaborative employees that are passionate, respectful, and have fun working together to provide best in class solutions. We pride ourselves on removing the shady tactics, get rich quick schemes and deception that seem to have overrun the marketplace. Making it simple to change the future by the effort you put in today. With our platform we support investing in 45 States and automating a complex and financially difficult market to enter, and making it easy to get started. We love underdogs and help people that otherwise could not get into investing without a partner and solution such as ours.

The Investors Edge offers the ability to work at home one day each week to improve work/life balance. We also have an Onsite Gym, Sauna and Showers, Massage chair. We also have a full kitchen with an oven and stove to prepare fresh meals. It is also equipped with a Coke Freestyle machine for various flavors and soft drinks. We provide everyone with sit or stand Desks (push buttons not the stupid hand cranks). No suit or tie, relaxed dress. No more walking miles of parking lot to get to a highrise. We have Reserved parking right by our Employee entrance.