Senior Associate, Sales Operations

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

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Candidate Interview Guide **

Senior Associate, Sales Operations**

The Senior Associate, Sales Operations will work closely with sales and marketing data to provide valuable and actionable insights to support both revenue growth and a fast-growing sales team with reporting, analytics, data management, and more. The Sales Operations team reports to the SVP of Sales, so the role will have the opportunity to inform and influence strategic growth decisions. You will play a critical role in helping build the foundation for developing actionable insights to help Alma grow. **

What you’ll do:**

• Develop a deep understanding of how our data is structured and transform raw information (e.g. marketing and sales activities, sales opportunity data) into insights and intuitive data visualization that empower our growth teams to make effective decisions
• Monitor business performance and present insights and trends
• Support the preparation of monthly and quarterly growth business reviews
• Maintain and manage repository of reports and dashboards
• Take responsibility for analytical projects from intake and ideation to completion in collaboration with sales, marketing, operations, data, and other teams
• Use SQL to transform raw information (e.g. marketing and sales activities, sales opportunity data) into insights and intuitive data visualization
• Support sales compensation reporting and processes
• Support the maintenance of data integrity within the revenue tools

Who you are:

• You have 2-4 years of work experience, ideally with experience at a startup and/or at a fast-growing technology company
• You have experience interpreting revenue related data and applying findings to growth teams (sales, marketing, retention)
• You are proficient in Excel or Google Sheets
• You have working knowledge of SQL
• You have strong understanding of key revenue drivers
• You are a skilled communicator who can effectively distill information from complex datasets and deliver insights in a way that audiences can easily understand
• You have curiosity to dig into ambiguous problems, solve in a structured way, and make recommendations
• You have experience with cross-functional project management
• You ideally have experience with Salesforce

Benefits:

• We’re a remote-first company
• Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA and HSA plans 401K plan (Roth and traditional)
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend
• Financial wellness benefits through Northstar
• Pet discount program through United Pet Care
• Financial perks and rewards through BenefitHub
• EAP access through Cigna
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans
• 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
• Flexible PTO

Salary: $100,000

On Target Commission: $10,000

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.