Account Project Manager (Tokyo)

About Globibo

Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Job Description & Requirements

Account Servicing (50%)

• Respond to enquiries, provide quotations / proposals
• Follow up on converting and extending quotations
• Keeping contact health for VIPs in green (+5 contacts monthly)
• Consolidate Qualitative Feedback on Strength and improvement areas for each relationship
• Regularly reach out to all contacts in Account to keep mindshare
• Effectively increase revenue from existing clients
• Establish long-term support contracts
• Leverage existing contacts to identify new Leads in the account
• Company introduction to new Leads

50% Project & Product Management

• Determine & document project scope with Customers
• Manage Customer Interaction and Change Management
• Follow up on Customer / Student Feedback
• Identify and contract required partners for service delivery
• Manage projects/events at location
• Develop, Customize and/or Improve marketing material for platforms and services
• Identify Partner for strategic / scalable growth
• Consolidate Qualitative Feedback on Strength and improvement areas for each project
• Follow up with product development team on product improvements

Your Potential Profile

1. Bachelor Degree or above in Marketing/ Business Management, or a related field
2. 3-5 years of experience in corporate sales (B2B), sales support, and knowledge of end-to-end sales cycle
3. Great communication skills, Fluent English required (speaking) to communicate with regional clients
4. Ability to identify and address the specific needs of each individual customer
5. Highly motivated & Independent Individual with an eye for detail & analytical skills
6. Prior experience with preparing complex quotations & contracts
7. Result- orientation; high focus on driving (business) results and KPIs

Please find some basic information about our world-class Career Development Program:

• Globibo Career Path:http://www.slideshare.net/globibo/globibo-career-path
• Globibo Career Development:http://www.slideshare.net/globibo/career-at-globibo-overview
• More Career information under:https://www.globibo.com/career.php