Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management. Our KM modules, viz knowledge base articles & FAQs, visual how-to guides, and cognitive decision trees, are purpose-built to make contextual and actionable knowledge readily available to your support champions and customers with minimal effort. With our no-code DIY content creation capabilities, you do not need any technical expertise to create content. Our native integrations with CRM and contact center technology enable users to access relevant information right where they are without switching multiple screens. Born out of a contact center, we understand the numberless roadblocks customer-focused companies face and believe that the right knowledge at the right time makes a difference in shaping customer experiences. Our next-gen KM platform is built with this understanding to enable you to rise above your customers' ever-evolving expectations by making your knowledge work for you. To learn more about us, visit Knowmax.ai or contact sales@knowmax.ai for any queries.

Job description

We are seeking a skilled and experienced Senior Engineer with expertise in full stack web development to join our team. As a senior engineer, you will be responsible for collaborating with cross-functional teams to design, develop, and implement new features for our software products used by enterprise customers across the globe.

Our technology stack includes PostgreSQL, Node.js, React, and Typescript, and our products support a flexible architecture to be deployed on the Cloud as well as on-premise.

What is expected from me on a day-to-day basis if I join Knowmax?

Design and develop high-quality, scalable and reliable features for our web based products
Lead and mentor a team of developers in the implementation of new features
Collaborate with cross-functional teams to identify, prioritize and execute software development initiatives
Ensure code quality, maintainability, and test-ability through code reviews, unit testing, and integration testing
Stay up-to-date with emerging trends and technologies in software development
Participate in the entire product development life cycle from concept to delivery
Conduct code reviews and provide feedback to other developers
Develop and maintain technical documentation

What are the prerequisites and skill sets required to apply for this role?

Bachelor's or Master's degree in Computer Science or a related field
5+ years of experience in software development with at least 2 years in full stack development
Deep knowledge of Postgresql/MySQL, ReactJs, Node.js and Browser technologies
Strong understanding of networking concepts and protocols behind web technologies
Strong understanding of RESTful APIs, service oriented architecture and cloud technologies
Experience working with and building docker/podman containers
Experience in leading and mentoring a team of developers
Experience with Agile software development methodology
Strong analytical and problem-solving skills
Excellent communication and collaboration skills
Preferred candidates from Saas Enterprise solutions background

Required profile