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Customer Service Representative

Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

1-3 years of relevant work experience, Excellent communication and organizational skills.

Key responsabilities:

  • Communicate with customers through phone, email, and chat
  • Provide product information and assist customers in meeting their needs
  • Perform data entry across different platforms

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Workoo Technologies Human Resources, Staffing & Recruiting SME https://workoo.tech/
201 - 500 Employees
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Job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications

  • At least 1 - 3 years of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Problem Solving
  • Social Skills

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