Manufacturing Coordinator

Why join us? 

Swoon was founded in 2012 with a mission to create distinctive designs that owners will want to keep forever, and a lofty goal to spark home obsession everywhere.

We’re an online-only furniture brand that’s making a digital experience better than a store. We design original pieces in-house and our innovative NPD process discovers the next trend, fast. Our testing platform ensures designs sell online at their intended price, and our data-led approach grows sales within families exponentially, quickly. Our business model cuts out expensive overheads like shops and overstocked warehouses, which means our prices are affordable too. 

Our distinctive look unlocks collaborations with leading retailers like John Lewis, M&S and Next. This diversified growth strategy is powering our brand to a significant market share. And we’re just getting started...

What we’re looking for

We design and make things all over the world and must get them to customers perfectly and on time. But the truth is that it’s hard. We are constantly looking to improve the experience for our customers and we need every part of the supply chain working efficiently to ensure this happens.

Reporting into the Global Production Manager, you will join the Perfect Products team here at Swoon. 

As Swoon’s Manufacturing Coordinator, you will be responsible for ensuring products are delivered to Swoon on time. 

You will follow products from the initial placement of the order, through manufacturing and onto delivery to our warehousing partner. Ensuring that any delays are identified at the earliest possible point, and where possible mitigated in a timely manner. 

The role requires a well organised and time conscious individual.  You will be liaising with external manufacturers and freight partners so excellent written and verbal communication skills are also essential. 

Responsibilities: 

The things you’ll be on the hook for:

• Placing orders with manufacturers
• Updating actual and estimated production completion dates across various platforms
• Managing changes to purchase orders during production
• Managing transport bookings with manufacturers and our freight partners
• Approving manufacturer invoices and shipping quotations
• Reporting on delays and on time performance
• Providing general administrative support to the department
• Maintaining strong relationships with our manufacturers

Requirements: 

• A problem solving mindset, being solutions driven and the ability to investigate problems and drill down to find the root cause.
• Strong analytical skills and the ability to make confident decisions based upon the information and data being presented.
• Excellent attention to detail with good numeracy and IT skills.
• Proficient in Excel (INDEX MATCH, SUMIF, COUNTIF etc.) 
• Strong admin and organisational skills with the ability to prioritise what is important.
• Confident communicator.
• Proactive and flexible approach.

Desirable: 

• Previous experience in manufacturing or logistics
• Experience with ERP and shipping platforms

Life at Swoon

Upbeat, ambitious and collaborative – that’s us. We’re a lean team of 30, so if you relish responsibility and like to impact an outcome, we’re the place for you. We’ve made flexible working a permanent thing. Right now, the team works from home but we’re open to what people might need in the future. We hold ad-hoc workshops in London and if the team wants to get together in a coworking space, that’s fine too.

We have a wide range of perks and benefits including:

• Competitive salary
• Share options programme
• Bonus scheme
• Wellbeing allowance
• Pension scheme
• Private medical cover
• Your birthday as an additional day off
• A day off for volunteer/community work
• Free furniture on each anniversary of employment
• Increasing holiday allowance with tenure
• Friends & family discount

Liked what you read and keen to join us? Send us your application and we will get in touch very soon!