Senior Business Analyst

JOB SUMMARY/PURPOSE - Responsible for reviewing assigned business processes from end-to-end to identify and address operational, clinical, financial and technological risks. Identifies opportunities to improve efficiency. Responsibilities include full range of activities from leading small to large scale projects to assisting other project managers on complex interdepartmental projects related to organization operational business functions that affect team members and providers at the industry level.

• The ideal candidate possess the following:
• Demonstrates up-to-date expertise in Information Systems database analyst skills and applies this knowledge to the development, implementation, and improvement of action plans by providing advice and guidance to others in the application of information and best practices. Skills in project management methodology and database design principles are preferred.
• ⁠Identifies, creates, and facilitates process design changes by conducting business and systems process analysis and design at a complex level. Focuses on quality improvement and data management, ensuring data is reliable and valid. Develops process improvements or re-engineers and recommends elimination. Integrates new systems and processes with existing ones. Partners with internal/external customers to ensure systems provided meet the long-term business strategies.
• ⁠Provides project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, and user acceptance test (UAT) plans).
• ⁠Collaborates closely with developers to implement the requirements, providing necessary guidance to testers during the quality assurance and UAT process.

DEPARTMENT DESCRIPTION - Samaritan Health Plans (SHP) operates a portfolio of health plan products under several different legal structures: InterCommunity Health Plans, Inc. (IHN) is designated as a regional Coordinated Care Organization (CCO) for Medicaid beneficiaries; Samaritan Health Plans, Inc. offers Medicare Advantage, Commercial Large Group, and Commercial Large Group PPO and EPO plans; SHP is also the third-party administrator for Samaritan Health Services’ self-funded employee health benefit plan. As part of an Integrated Delivery System, Samaritan Health Plans is strategically and operationally aligned with Samaritan Health Services’ mission of Building Healthier Communities Together.

EXPERIENCE/EDUCATION/QUALIFICATIONS - Bachelor’s degree required. Master’s degree preferred. - Four (4) years business analysis and/or business systems analysis project coordination related experience required. A Master’s degree in a related field may be substituted for two (2) years experience. - Experience working on large scale projects as well as handling day-to-day operational requests from the business required. - Advanced experience and/or training in SQL and Microsoft Excel required.

KNOWLEDGE/SKILLS/ABILITIES - Effective written and verbal communication skills to perform group presentations, tactfully discuss issues, and listen to and understand concepts, rules and procedures. Ability to work with all levels within the organization, facilitate communication, and effectively document related activities. - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.