Director, Client Development

Let’s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com. **

What will you be doing?**

Leveraging Circana’s consumer and POS data solutions, the Account Manager is responsible for growing the relationships between Circana and key manufacturer clients in the Beauty industry. This person will engage in all aspects of client support, including onboarding, nurturing client relationships at all levels, making analytical recommendations, and creating and delivering insightful presentations.

They will be responsible for collaborating with internal practice teams to provide answers to our manufacturer partners’ most important questions, increasing strategic partnerships, and driving revenue. The goal is to extend beyond providing data, but to be a trusted partner our internal practice teams and clients rely on. **

Job Responsibilities**

• Own the budget and day-to-day relationships with key manufacturing partners.
• Build strategic relationships with client contacts to develop business insights regarding the clients' most important issues/needs, both short and long-term.
• Proactively relate consumer insights to category/industry trends to identify and quantify client business opportunities.
• Understand and communicate complex data in an easily digestible format.
• Utilize DecisionKey®, Unify+ and other analytic related software to provide insights and recommendations to our clients.
• Accurately interpret data and clearly articulate findings and insights to both internal and external audiences, in written and verbal formats.
• Partner with cross-functional departments and teams within CIRCANA to ensure success for the business.
• Deliver insightful presentations and maintain recurring reports & dashboards.
• Partner with global teams to identify opportunities and drive sales locally.
• Build expertise in Beauty industry.

Requirements

• 4-7 years of experience within data analysis, client services, or account management
• Demonstrate fearlessness and stability both internally and with clients in a quickly evolving environment
• Strong analytical skills and problem-solving abilities; curiosity and drive
• Ability to generate/support creative ideas and effectively sell those ideas
• Aptitude to synthesize data and develop meaningful conclusions/insights from several data sources
• Understanding of how consumer and POS data can be used to identify business building opportunities for clients
• Strong presentation skills with a high comfort level presenting to large groups and senior audiences
• Strong organizational and project management skills
• BA/BS or equivalent, market research, economics, statistics or marketing background preferred

• Experience in Beauty industry highly preferred

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Remote