Account Manager, Client Development

Let’s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Learn more at www.circana.com.

The Account Manager builds relationships with and provides support to Food & Beverage clients. The Manager handles all day-to-day servicing, assists with product development and project management, contributes to revenue goals, and increases Circana value with client contacts. **

Overall Responsibilities:**

• Enhance Circana’s connection with a major food manufacturer in multiple categories. Manage and implement Circana’s strategic approach to the client, developing relationships, creating business insights, and supporting day-to-day needs.
• Accurately interpret data and clearly articulate findings and insights to both internal and external audiences, in written and verbal formats.
• Partner with cross-functional departments and team members to bring the right solutions to the client.
• Create high client satisfaction by managing expectations and providing excellent customer service.
• Conduct small group client trainings on Circana applications and methodology, both onsite and remotely.
• Contribute to team revenue and opportunity pipeline.

Qualifications:

• 5+ years’ experience in client service research within market research (consumer, POS, custom, and/or syndicated research).
• Bachelor's degree or equivalent.
• Ability to synthesize data and develop meaningful conclusions/insights using consumer panel data.
• Strong analysis and writing ability – digest diverse data sets into cohesive and succinct stories.
• Basic presentation skills and understanding of the selling process.
• Excellent verbal and written communication skills.
• St Strong organizational and project management skills.
• Proven ability to quickly learn proprietary software/database applications.
• Expert in all MS Office products- Excel, PowerPoint, Word.

Willingness to travel (typically 10%).

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $85k -$90k.