Sales Director (Remote)

YOUR OPPORTUNITYThe Sales Director is a core member of the Americas Strategic Sales team, responsible for roughly 14 of our largest accounts in the Americas. This individual will be responsible for developing and executing strategies to drive revenue growth, meet or exceed sales targets, and strengthen relationships with existing customers while identifying and cultivating new business opportunities. This individual must have strong leadership skills, excellent communication and interpersonal skills, and a deep understanding of sales and marketing principles and strategies in the Tech/CX space.

WHO WE AREAt InMoment, we #OwnTheMomentsThatMatter. We believe every moment offers a new opportunity to make an impact. In every interaction, whether it is personal or professional, we are intentional and we take deliberate action to make the lives of our families, teammates, clients, and community better. As you join InMoment and its brands (ReviewTrackers, Lexalytics, and Wootric) you join an industry-leading company that is dedicated to improving experiences and helping businesses take action through an integrated CX approach:** - Integrating the voice of the customer wherever they are in their journey (taking surveys, on social media or leaving reviews, calling the contact center). - Integrating CX technology to prioritize action and inform business decisions—through self-serve or strategic advisors. - Integrating an AI powered approach to eliminating data silos and leveraging intelligence.

Ultimately, we are the best at helping our clients achieve better business results and Experience Improvement (XI) with the best-in-class CX analytics & action solutions.

WHO YOU ARE - You have 10+ years of experience in SAAS Sales - You have 5+ years in the martech and/or customer experience space, with a proven track record of success in a similar role - You have a proven track record of consultative selling and quota over-achievement - Bachelor's degree in business, sales, or a related field; MBA preferred. - Strong leadership skills and the ability to motivate and inspire a team. - Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams. - Strong analytical skills and the ability to use data to drive strategic decision-making. - Deep understanding of sales and marketing principles and strategies, including account-based marketing and sales. - Ability to travel as needed to meet with customers and attend industry events.

WHAT YOU’LL DO - Drive all revenue in the named accounts, including new pipeline, retention, one time services, etc. - Execute sales strategy and process - Identifying new use cases for additional InMoment solutions - Gaining new buyer interest and expanded Sr-level sponsorship across new business units & buying personas - Showcasing thought leadership - Expanding Strategic presence (executive briefings, alignment of QBRs.) - Building stronger partnerships for broader presence and sponsorship - Collaborate and align with cross-functional teams, including Customer Success to serve customer - Develop and maintain a deep understanding of the needs and challenges facing each account and work closely with internal teams to develop solutions that address those needs

WHAT YOU'LL GAIN - Unlimited PTO - We encourage all employees to recharge! 8 Paid Holidays + 2 Floating Holidays, Your Birthday Off, Volunteer Day, Fully Paid Parental Leave up to 18 weeks - Medical with FSA and/or HSA (which includes an employer match up to $1,500) - Free starter membership to the GymPass app, with access to a network of gyms as well as full access to popular wellness apps such as Calm, Headspace, Meditopia, and Strava - 401(k) Retirement matches dollar-for-dollar for the first 2%, and then 50 cents on the dollar for the next 4%. There is a 2-year vesting period for the employer contributions - Access to financial counseling through WellCents - New Hires are eligible for benefits on the first of the month following their hire date. - No cost life insurance, short and long term disability - Robust Employee Assistance Program with podcasts, training, webinars and counseling. - Autonomy - We trust our employees and offer an extremely flexible work schedule - Fun, innovative, collaborative and supportive working environment - Inclusion and Diversity teams - Women of InMoment and InMovement - Employee rewards and referral programs with generous payouts

About InMomentInMoment's Experience Improvement (XI) approach goes beyond traditional customer experience (CX) management and combines data, technology & industry expertise.