Business Consultant at Apptrics LLC

Job Title : Business Consultant

Duration: 12+ Months

Location: 200 E Grand Des Moines, IA 50319 (Remote Role ).

The purpose of this position is to provide technical writing support, standardization of documentation, and business support for Client.

The Business consultant will assist in the definition and measurement of agency Service Level Agreements (SLA), Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and other formal documentation to support agencies. Integrate Key Performance Indicators (KPI), and develop status reporting for stakeholder consumption.

Candidate Requirements:

• Excellent organizational skills with a focus on accuracy, detail, and follow-through; punctual and meets deadlines; effectively prioritizes tasks to meet expectations.

• Proven ability to work with diverse audiences and translate technical information into non-technical information.

• Excellent writing and composition skills including grammar; punctuation and spelling; ability to organize; express and communicate ideas clearly in writing.

• Knowledge of project management, conflict resolution, and incident escalation preferred.

• Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability.

• Ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.

• Ability to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a professional and courteous manner.

• Must be an individual of high integrity and be a model of unwavering integrity to others.

• Commitment to fostering a diverse working environment.

• Ability to work independently, as part of a team of peers, and also to support and contribute to a multidisciplinary team environment.

Job Type: Contract

Pay: $33.00 - $36.00 per hour

Experience:

• Computer Security Incident Response Plan (CSIRP).: 5 years (Required)
• Agency Incident Playbooks.: 5 years (Required)
• Standardization of Incident Reports.: 5 years (Required)
• technical writing support: 5 years (Required)

Work Location: Remote