Offer summary
Qualifications:
Minimum HBO diploma with knowledge of IT Service Support processes, At least 5 years of leadership experience, Experience in a commercial organization and ability to quickly grasp new information, Excellent organizational and social skills, proficiency in English and German.
Key responsabilities:
- Lead a team in Service Support area within the international IT environment
- Manage external service providers and services, optimize client service delivery
- Act as a business partner while maintaining proactive communication with other departments
- Prioritize tasks, working systematically to meet internal client's (IT) needs