Offer summary

Qualifications:

Degree in Computer Science or related field or equivalent experience, 5+ years’ experience in Linux system administration in a production AWS environment, Strong English written/oral communication skills, Experience working with customers from highly regulated industries..

Key responsibilities:

Provide best practice support for the Vault application on AWS infrastructure

Monitor alerts and troubleshoot critical production issues impacting customer end-users

Build out, deploy and configure new infrastructure

Automate software deployment, configuration management, and performance management in the AWS environment.

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Systems Administrator provides best-in-class technical support for the infrastructure that hosts the Veeva Vault application. Vault is an innovative cloud-based software solution used by the Life Sciences industry that enables companies to get their critical products and services to market faster.

As a member of the European TechOps Team, the Systems Administrator will provide a high level of technical support for our Amazon Web Services (AWS) infrastructure, including Linux operating systems on EC2 instances, EBS volumes, ELB, RDS & MySQL databases, S3, and various software packages. You will build and configure new infrastructure, contribute towards process automation through scripting, solve and document solutions to complex problems, and work as part of a global team.

The successful candidate will have strong, relevant technical experience, be resourceful, demonstrate composure under pressure and enjoy working in a fast-paced, multinational environment. A keen sense of autonomy and job ownership is essential. We are looking for someone with a real focus on service and a customer-first mentality who wants to grow their career alongside the rest of the business in the region.

What You'll Do

Provide best practice support for the Vault application on AWS infrastructure

Monitor alerts and troubleshoot critical production issues impacting customer end-users including system availability, performance and data integrity issues

Build out, deploy and configure new infrastructure

Provide support to developers during regular code releases

Automation of software deployment, configuration management, and performance management in the AWS environment

Design and implement new processes and keep existing documentation and tools up to date as the environment changes

Continuously learn and innovate. Participate in developing new solutions to complex problems

Cross train with other team members to share knowledge and learn from others

Requirements

Degree in Computer Science or related field or equivalent experience

5+ years’ experience in Linux system administration in a production Amazon Web Services (AWS) environment

Strong English written/oral communication skills

Exposure to JIRA (or similar ticketing system) for workload management

Experience working with customers from highly regulated industries

Strong desire to learn and share knowledge with a diverse global team

Nice to Have

Experience with MySQL or other relational databases

Experience with Check_MK or similar monitoring tools

Previous automation using Ansible or Lambda

Knowledge of IP networking, VPNs, DNS, load balancing and firewalls

Experience of other cloud IAAS providers (Azure, Google, IBM)

Perks & Benefits

Work from anywhere in Europe

Health and wellness programs

Subsidized private medical insurance

Income protection & life assurance

Pension contribution

Company donation to employee chosen charity

#RemoteGermany

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

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