Offer summary

Qualifications:

10+ years of IT industry experience with 5+ years in ServiceNow-related roles., Relevant ServiceNow certification, such as ServiceNow Certified System Administrator., Strong technical knowledge of ServiceNow platform, including ITSM, ITAM, ITOM, and CSM applications., Experience with Glide Scripting, JavaScript, and Agile methodologies..

Key responsibilities:

Lead the architecture, design, and implementation of the ServiceNow application.

Conduct requirements gathering and design workshops, ensuring thorough documentation.

Provide expert support and mentoring to the implementation team.

Identify opportunities to leverage ServiceNow and deliver Proof of Concept engagements.

Job description

Job Title : ServiceNow Solutions Architect / Lead
Location : Remote (Edison, NJ)
Full Time Role

Job Description
ServiceNow Solutions Architect / Lead

Desired candidate will serve as ServiceNow Solutions Lead, who will help us support the following activities:
• Responsible for the overall architecture, design, implementation and integrity of the ServiceNow application within the enterprise
• Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented
• Provide expert level support and technical mentoring to implementation team
• Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints.
• Recognize and develop opportunities to leverage ServiceNow as a platform.
• Scoping and delivering Proof of Concept / Proof of Value engagements with prospects
• 10+ years IT industry experience and 5+ years of relevant experience from specified domain
• Knowledge of ITSM, ITAM, ITOM, CSM, BCM applications & integrations, Platform performance and monitoring, Platform upgrades
• Experience of working within a large enterprise on implementation initiatives
• Sound Technical knowledge of ServiceNow platform
• Relevant ServiceNow certification eg. ServiceNow Certified System Administrator
• Glide Scripting & Javascript programming experience
• Good communication Skills
• Web Services, HTML, CSS, XHTML, Workflow and UI development and Service Portal Concepts
• ITIL certification
• Working experience in Agile model
• Prior experience of working for US and UK based customers
• Professional commitment to high quality, and a passion for learning new skills.
• Detail-oriented individual with good analytical skills.
• Strong problem solving skills, including providing simple solutions to complex situations.
• Must be a strong team player with the ability to communicate and collaborate effectively in a geographically disperse working environment
• Good Communication skills to handle major incident calls and releases.
• Should be good with analytics and presentations

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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