Offer summary

Qualifications:

3-4 years of hands-on experience with ServiceNow SPM module., Strong foundation in Strategic Portfolio Management (SPM)., Experience with HRSD (Human Resources Service Delivery) is a strong plus., Collaborative mindset and ability to work with various stakeholders..

Key responsibilities:

Configure and customize ServiceNow’s SPM module including PPM, Demand Management, and Resource Management.

Translate business and functional requirements into technical specifications.

Design and implement workflows, reports, dashboards, and automation within the SPM module.

Collaborate with stakeholders and maintain data integrity while optimizing performance.

PARALUCENT is a global technology and marketing agency that lives at the intersection of technology and creativity, helping organizations grow in an age of digital and brand transformation. Our customer-centric processes are aimed at delivering smarter work that changes behaviours and unlocks growth. WE ARE Strategists, architects, designers, project managers, developers, and QA with rich technology experience and mastery of leading methodologies. WE CREATE Highly effective solutions that live up to our promises and exceed expectations. We deliver technological and creative solutions with great attention to quality, cost and functionality. We also create campaigns, commercials, branding, graphic design, video, and do copywriting, PR and communications, and more! WE BELIEVE Great things in the world come through committed partnerships that are built on trust and integrity and that have clear two-way communication. We believe in an inclusive environment that challenges traditional ways of working. We believe in curiosity, passion and collaboration so that everyone wins. WE ARE ALSO Marketers, designers, animators, writers, video producers, and media experts who bring depth of experience, curiosity and clarity to everything we do.

Job description

We are seeking a skilled and motivated ServiceNow SPM Configurator with 3–4 years of hands-on experience to join our client’s consulting team. This is a 12-month fully remote contract with a possibility of extension based on performance and project needs.

In this role, you’ll focus on configuring and enhancing ServiceNow’s Strategic Portfolio Management (SPM) module to meet business requirements. The ideal candidate will have a strong foundation in SPM and a collaborative mindset. Experience with HRSD (Human Resources Service Delivery) is a strong plus.

Responsibilities:

Configure and customize ServiceNow’s SPM module, including Project Portfolio Management (PPM), Demand Management, Resource Management, and Agile Development.
Translate business and functional requirements into technical specifications and working configurations.
Design and implement workflows, reports, dashboards, and automation within the SPM module.
Collaborate with stakeholders, developers, and platform admins to ensure high-quality solutions.
Maintain data integrity, optimize performance, and support system testing and deployment.
Stay current with ServiceNow best practices and SPM-related platform updates.
Support integration and scripting efforts as needed.

Required profile