Salesforce Administrator - Remote

Hello! ✨

We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next.

About Us…

In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next.

At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work.

At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.

About The Role

We are looking for a Salesforce Administrator to support day-to-day operations and ensure the smooth functioning of our Salesforce environment

In this role, you will have a significant impact on ensuring the quality, accuracy, and efficiency of our Salesforce platform. You will be responsible for both testing, bug fixing and administrating Salesforce to maintain its optimal functionality and support our business processes. 

The ideal candidate is proactive, technically curious, confident with Salesforce fundamentals, and enjoys making things work better.

What You Will Do…

• Conduct thorough system testing, integration testing, and user acceptance testing to identify and report defects or inconsistencies
• Work closely with stakeholders during user acceptance test by collecting their feedback to make sure new features and settings meet the needs of the business.
• Collaborate with the dev team to address bug-fixing tasks and system improvements.
• Support system monitoring tasks, such as overseeing key integration flows, identifying failed records, applying corrective actions when possible, or escalating issues requiring technical intervention.
• Work within a structured schedule of 10:00–19:00 UA time
  

What You Will Bring…

• At least 1 year of experience in a similar role, such as Salesforce Administrator or Salesforce Consultant.
• Solid understanding of Salesforce fundamentals (admin-level knowledge of configuration, users, profiles, flows and basic automations, validation rules, page layouts, Data Loader, permission sets, etc.).
• Ability to troubleshoot operational issues and provide first-line investigation and resolution.
• Strong communication skills and ability to work closely with both technical and non-technical teams.
• Proactive mindset and ownership in managing tasks and recurring checks (e.g., monitoring reports, managing bug reports).
• Strong organizational skills and ability to prioritize incoming requests and tasks.
• Fluent in English (both written and spoken)
  

Bonus Points If You…

• Hold Salesforce certifications such as Salesforce Administrator and have hands-on experience in Salesforce administration
• Have experience doing user acceptance testing (UAT)
• Have the ability to troubleshoot and debug complex issues.
• Hold experience with Salesforce Experience Cloud / Service Cloud
  

Why You’ll Love It Here

👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact.

🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are.

🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration.

💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas.

What We Offer

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

📚 Level Up Your Skills – After your probation period, you can enroll in English classes to boost your communication skills.

🚀 Career Growth & Development – We cover certifications and IT conferences to keep you at the top of your game.

🌱 Well-being Support – We offer access to psychology sessions to support your mental and emotional health

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information

Interview Process

🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations (30 mins)

🎯 Step 2: Technical Interview – A stage with the Digital CRM & Billing Lead and the CRM Solutions Manager to dive deeper into your hard skills and check your fit for the role (45 mins)

We Are Wildix:

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. 

Ready to join us? Apply Now!

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