Offer summary

Qualifications:

Over 12 years of experience in channel sales or partnership management., Proven track record in nurturing executive-level partner relationships., Exceptional business planning skills, particularly in the EX/CX space., Fluency in Mandarin is preferred..

Key responsibilities:

Manage and expand strategic partnerships in Singapore.

Contribute to revenue growth through effective channel community engagement.

Deliver impactful results and growth within the Singapore market.

Communicate and collaborate with executive-level partners.

Job description

Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Job Description

This senior-level Individual Contributor role, requiring over 12+ years of experience, is crucial in managing and expanding our strategic partnerships in Singapore, a key market pivotal to our revenue growth in the upcoming year. The ideal candidate will have a proven track record in nurturing executive-level partner relationships and demonstrating exceptional business planning skills. You will have made significant contributions to growth within the Singapore channel community, particularly in the EX/CX space, and have a history of delivering impactful results. Ability to communicate in Mandarin language would be preferred.

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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