NetSuite Administrator/Developer

Position Title: NetSuite Administrator/Developer

Department: Technology

Reports To: Principal Engineer

General Summary: Responsible for optimizing and maintaining our NetSuite ERP system including system customization, user support, troubleshooting, and collaborating with cross-functional teams to enhance business processes.

About DECKED: At DECKED we are customer first in everything we do, solving real problems with real solutions. We take risks but not chances, and we work as a team to constantly improve.

When you work at DECKED, you’ll have the opportunity to leave your mark creating exceptional programs and meaningful work, working side by side with innovative and intelligent team members. Together, you will lead our customers to the high quality, American-made products they need to get to work or get out of town, to get outdoors or get down to business, helping them do more, accomplish more, and stress less. At DECKED, we always BUILD FOR TOMORROW.

Our brand is built on grit and American determination. Our mission is simple, “Organize, Mobilize, and Energize the Sh*t out of America. As XYZ Manager, you will be responsible for living and breathing this message in your day-to-day role. You’ll apply it to your work to best support the DECKED customer through meaningful programs that deliver on DECKED’s brand pillars:

• Rugged
• Intuitive
• No B.S.

Essential Job Functions:

• System Configuration and Customization
  • Working closely with stakeholders from different departments to understand their business needs and translate them into effective NetSuite solutions.
  • Implement and maintain custom scripts, workflows, saved searches, and reports
  • Designing and implementing custom records, fields, and forms to capture specific business data.
  • Design, implement and maintain workflow rules and approval processes to streamline business operations
  • Log all the tasks being worked on and keep them up to date.
  • Effectively communicate system changes, updates and issue resolutions to relevant stakeholders
• User Support and Training
  • Provide support, documentation, and training for existing and newly implemented workflows
  • Provide support and training on ad-hoc basis across organization
  • Create and maintain customized reports, dashboards and saved searches to provide valuable business insights to various departments.
  • Bulk Data Import and Export: Support end users on bulk data import and export requests.
  • Data Analysis: Assisting with data extraction and analysis to support decision making processes
• System Maintenance, Upgrades and Sandbox Management
  • Staying up to date with NetSuite releases and new features, evaluating their relevance, and managing the implementation of updates.
  • Address system outages and performance issues
  • Monitoring system usage, performance, and identifying areas for optimization.
  • Perform routine tasks to ensure smooth operation of the Netsuite system
  • Managing and maintaining NetSuite sandbox environments for testing and development purposes.
• Integration Managements
  • Work cross functionally to integrate NetSuite with other systems as they are implemented
  • Manage integration issues (including Celigo, Amazon, SPS, CommerceHub, RF Smart)
• Security and Access Control
  • Creating and managing internal user accounts, roles, permissions, and access controls to maintain data security and appropriate segregation of duties.
• Willingness to learn new software applications

Knowledge, Skills, and Abilities:

• Bachelor’s degree in Information Technology, Business, or related field
• Proven experience as NetSuite Administrator including SuiteScript, SuiteFlow, and SuiteBuilder
• Background in JavaScript preferred
• Familiarity with product manufacturing is preferred
• NetSuite Administrator Certification is preferred
• Accuracy & attention to detail
• An ability to prioritize and manage expectations
• Strong interpersonal skills with exceptional conflict resolution attributes
• Proficiency in NetSuite ERP required
• Proficiency in Celigo, Amazon Seller, SPS Commerce, CommerceHub, RF Smart preferred
• Work history that demonstrates a strong work ethic
• Adaptability & stress tolerance
• Team-oriented with a positive attitude and willingness to work hard

Compensation and Benefits:

• Compensation DOE
• Health, dental, vision, short and long-term disability, and life insurance
• 401k with match
• Paid parental leave
• Wellness
• Free water, decent coffee, nice people
• Two weeks paid vacation per year, reasonably flexible work hours

Note: The statements herein are intended to describe the general nature and level of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.