Sales Development Representative

Job Summary

The Sales Development Representative (SDR) manages outbound prospects based on several set strategies, utilizing prospecting tools. These tools include but are not limited to, Zoom Info, LinkedIn, CRM System, web searches, referrals, campaign lists, etc. The SDR is responsible for researching potential customers, connecting and educating prospects and uncovering/cultivating opportunities to pass to the Account Executive to move the Opportunity through the sales cycle to close.

Key Responsibilities

• Responsible for following a set sales cadence to uncover, follow up on, and qualify potential customers in the potential customer journey
• Utilize a set of resources that include process guides, email/voicemail scripts, qualifying questioning and Rep assignment rules to qualify the prospect and cultivate the customer’s need to turn them into a sales qualified lead
• Responsible for meeting a targeted number of passed sales qualified leads.
• Researching, prospecting and qualifying leads for the Account Executive through various resources such as LinkedIn, CRM system, etc.
• Prospect to leads or referrals uncovered by other internal business units and other members of the team
• Achieving defined productivity goals
• Responding to activities and creating follow up tasks in a timely manner.
• Maintaining accuracy and cleanliness of the CRM system according to team best practices
• Working with dedicated Account Executive to research accounts, identify key players, generate interest and develop accounts to stimulate opportunities
• Interacting with prospects via telephone and email with a high attention to detail

Required Skills and Experience

• Bachelor’s degree or relevant work experience.
• Minimum 1 year experience in a SDR or sales role.
• Strong communication skills via phone and email
• Strong desire to learn and develop sales skills
• Skilled at prospecting and ability to cultivate prospects
• Strong research, creative problem-solving and analytical skills
• Effective time management and follow-up skills
• Adaptability, being able to focus on what matters to the customer
• Self-motivated and driven
• Proficiency with tools such as LinkedIn, SalesForce or other CRM software.
• Prior experience as a sales development rep with a track record of achieving sales quotas desirable.

Supervisory Responsibilities: This role does not have any direct reports.

Work Environment: Fully remote

Physical demands: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. If an employee is unable to perform the essential functions of the position, Traliant will evaluate whether a reasonable accommodation can be made to enable the employee to perform the described essential functions of the position. Generally, due to the nature of this position, while performing the responsibilities of the position, the employee is required to talk, see and hear. The employee is often required to sit and use their hands and fingers, to handle or feel.

While performing the duties of this job, the employee will work in a professional, fast paced environment that may require additional hours to complete work.

Traliant reserves the right to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”

Position type and expected hours of work: Full time. Work schedule Monday - Friday, regular business hours.

Traliant is an equal opportunity employer committed to diversity and inclusion.

Qualified individuals who bring diverse perspectives to the workplace are especially encouraged to apply. We are committed to a work environment that supports, inspires, and respects all individuals regardless of age, ethnic or national origin, political affiliation, religion, sex, sexual orientation, gender identity, disability, marital status, citizenship, or any other protected characteristic.