Offer summary

Qualifications:

More than 7 years of hands-on experience with the ServiceNow platform and its components., Strong knowledge of ITIL methodologies and ITSM concepts, with a preference for ITIL certification., Proficiency in web technologies such as XML, HTML, JavaScript, and JSON., Experience with Flow Designer, Integration Hub, and major version upgrades..

Key responsibilities:

Lead the development and implementation of ServiceNow solutions and components.

Manage IT Service Management and IT Asset Management processes.

Perform major version upgrades and related activities.

Ensure adherence to ServiceNow best practices and SDLC processes.

Job description

1. More than 7 years of hands-on experience with ServiceNow technical Platform and its components - business rules, client scripts, UI policies and actions, UI pages and macros, script includes, Catalog items, workflows, web services, reports, etc. 2. Experience working on IT Service Management, IT Asset Management, GRC 3. Good Knowledge of Flow Designer, Integration Hub, MID Server installation and management, Event management, Orchestration. 4. Experience in performing major version upgrades, Cloning related activities. 5. Strong hands-on experience on Web Technologies (XML, HTML, JavaScript, Jelly Scripting, Angular JS, JSON, Web Services, etc.) 6. Good knowledge of ITIL methodologies, ITSM concepts, RDBMS. Good to have ITIL certification. 7. Good knowledge of ServiceNow Best Practices and new features. 8. Good knowledge of SDLC processes and best practices – coding, DevOps, testing.

Required profile