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BMC Remedy Developer

Remote: 
Full Remote
Contract: 
Full time
Work from: 
India

Offer summary

Qualifications:

6-15 years of experience in BMC Remedy Development and Customization., Proficiency in BMC Remedy ITSM versions 9.x to 20.x, including configuration and administration., Experience with integrations involving third-party applications like IBM Maximo and Lotus Notes., Knowledge of Smart Reporting and Smart IT across multiple versions..

Key responsibilities:

  • Develop and customize BMC Action Request System and ITSM applications.
  • Manage service request administration, including SRD creation and approval server configuration.
  • Provide installation, upgrade, and support for BMC Remedy AR System and related tools.
  • Oversee integrations with third-party applications and manage data synchronization with CMDB.

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Job description

Notice period: Immediate joiners
Exp: 6-15 Yrs
Location: Anywhere in India
 
·       Experience on BMC Action Request System 9.x,18.x,19.x,20.x Development/Customization
·       BMC Remedy ITSM 9.x,18.x,19.x,20.x Configuration and Administration
·       Foundation data Configuration
·       Approval Server Configuration
·       Remedy knowledge Management
·       Service Level Management
·       Service Request Management Administration such as SRD creation, SRD creations with AIF .
·       Installation, Upgrade, Customization, Administration and Support of BMC Remedy AR System along with ITSM Suit and applications, Mid-Tier
·       Integrations with third party applications like IBM Maximo, IBM Websphere, xMatters, Lotus Notes.
·       Smart Reporting 9.x,18.x,19.x,20.x
·       Smart IT 18.x,19.x,20.x
·       DSO, Email Engine, Web Service, REST API’s
·       Atrium Core 9.x,18.x,19.x,20.x , Asset Management, Reconciliation ,Normalization , Spoon Job creation activities
·       Upgrade, Administration and Support of BMC Atrium Discovery and Dependency Mapping (ADDM) tool and Synchronization of ADDM with CMDB

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Issue TrackingReconciliationFamily SupportAsset ManagementData NormalizationMass CustomizationEmail SoftwareBMC Remedy Action Request SystemKnowledge ManagementSmart WorkCompany AdministrationWeb ServicesCalculusApplication Programming Interface (API)Computer RepairInstaLODService Level ManagementIntegrated ReportingIBM MaximoIBM Websphere Application ServerIBM Notes
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