Offer summary

Qualifications:

3-5 years of experience in L1 support roles., Strong knowledge of routing protocols such as OSPF, BGP, and MPLS., Experience with firewalls and VPN technologies, including IPSec and SSL-VPN., Familiarity with SIEM tools like ArcSight and Qradar..

Key responsibilities:

Troubleshoot and resolve routing issues in OSPF, BGP, and MPLS.

Deploy and troubleshoot network configurations based on the OSI 7 layer model.

Reconfigure firewalls and manage security incidents effectively.

Utilize SIEM tools for monitoring and analyzing security threats.

Job description

Role – L1 Support

Exp – 3 – 5yrs

Location - Bangalore

Essential Skills – in priority order

Routing: OSPF, BGP, MPLS (Must know how to troubleshoot routing issues in these areas).

Networking experience 2+ years or more, network ISO 7 layer model (Need to know how to deploy and troubleshooting networks. Equivalence to CCNA/CCNP is useful)

Firewalls - Statefull Firewalls (SFW), Next Gen Firewalls (NGFW) (Need to be able to reconfigure firewalls and explain FW operation at a deeper level than just simple filtering rules).

L3 VPN, IPSec, SSL-VPN, NAT, GRE (Need to be able to troubleshoot VPN issues at deeper level than just giving users a correct PK)

Virtualization (Need to know some fundamentals of virtual networks and SDN’s; SD-WAN beneficial).

Antivirus, intrusion detection, CVEs (Common Vulnerabilities and Exposures), threat maps, security logs, threat analysis, handling security incidents (Need to know how to review these items).

SIEM (ArcSight, Qradar) admin (Need to know these tools and how to use them)

Preferred but not required: Certifications: CEH, GIAC (Global Information Assurance Cert), CCSP (Need some subset of the training needed to get these certifications; the certifications themselves are considered “desirable” but not required)

Required profile