Project Manager Support

Probo Medical is a diagnostic imaging sales and service provider that delivers high-quality, affordable healthcare products and services to medical practices around the world. With locations that span across the US, Canada, the UK and parts of Europe, we’ve made it our mission to increase access to healthcare services for patients worldwide. We believe that starts with reducing healthcare costs and empowering medical professionals to make smarter decisions for their healthcare business. As employees of Probo Medical, we focus on building quality relationships with customers, by empowering our teams to solve problems together and creating long-lasting relationships with our customers. If you have a passion for healthcare and share our common goal to help increase patient access to affordable, high-quality products and services, we encourage you to apply! 

Probo Medical work activities shall include project coordination, and scheduling to facilitate services which include rigging, transportation, and installation of complex high value equipment. Assisting management with such projects to ensure that the utmost professionalism is conducted with corresponding projects completion and zero errors.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Assists projects/jobs, establishes goals, track progress and checkpoints
• Adhere to PROBO ISO standards 
• Enter projects in INFOR software 
• Solicit quotes for equipment and enter INFOR 
• Add staff to Microsoft Dynamics for each project 
• Knowledge of large medical equipment 
• Measures progress against goals/checkpoints, with ability to forecast 
• Ability to oversee numerous projects/jobs simultaneously 
• Enter equipment rental in INFOR 
• Facilitates scheduling/coordination and oversight of service activities, which includes scheduling suppliers and equipment as needed to meet project requirements in a timely manner 
• Maintains a sense of urgency as needed with minimal management direction 
• Facilitates a minimum of 2 supplier quotes in advance for each job 
• Overseeing projects/jobs sites, ensuring Safety and meeting OSHA requirements is job #1 
• Communicates project critical elements to suppliers as needed 
• Oversees supplier performance and follow-up as necessary 
• Ability to generate quotes for clients and obtain/review quotes from suppliers and track them in Microsoft Dynamics 
• Investigates any interruptions to services and facilitates removal of interruptions 
• Ensures all parties (including clients) are aware of service status on a timely manner? 
• Build client relationships and ensure client requirements are met
• Communicate with clients with a sense of urgency as needed
• Ensure compliance with PROBO SOP(s), company policies and statutory/regulatory guidelines 
• Facilitate work activity, while maintaining documentation in accordance with the PROBO SOP and customer requirements
• Ability to generate quotes for clients and obtain/review quotes from suppliers and track them in Microsoft Dynamics
• Investigates any interruptions to services and facilitates removal of interruptions 
• Ensures all parties (including clients) are aware of service status on a timely manner
• Build client relationships and ensure client requirements are met 
• Communicate with clients with a sense of urgency as needed 
• Ensure compliance with PROBO SOP(s), company policies and statutory/regulatory guidelines 
• Facilitate work activity, while maintaining documentation in accordance with the PROBO SOP and customer requirements 
• Conduct confirmation calls with suppliers, and clients as needed 
• Effective communication with the Logistic Coordinators, and management as needed 
• Facilitates updates and maintains accuracy and timeliness, Dynamics with all job information, i.e. site info, and out-of-scope 
• Follow through of all service activities, collects, validates and documents supplier scope of work performed including Out-of-Scope for Accounting Dept to invoice customers within 48hrs of project completion 
• Maintains the integrity of confidential information 
• Consistently representing PROBO to the client is a positive, professional and courteous manner 
• Ability to multi-task in a time sensitive manner to address all issues/concerns relating to a project/job

Primary job responsibilities are those which an employee must be able to perform with or without accommodation. The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job. Probo Medical reserves the right to revise the job description as well as require that other duties be performed as needed. 

Required Education and Experience: 

• High school diploma or equivalent
• 1 to 3 years' of comparable amount of experience related to the related work activities or equivalent combination of education and experience 
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence 
• Ability to speak effectively before groups of customers or employees of an organization 
• Must have excellent communicational skills 

Preferred Education:

• Associate degree (A.A.) or equivalent from two-year college or technical school, preferred

TRAVEL REQUIREMENTS  

• No travel requirements specified 

WORK ENVIRONMENT   

The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

• Monitor the typical office safety and environmental conditions within the designated facility and report deficient conditions if needed in accordance with the PROBO Safety Manual. 

The physical and mental requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

• Must be able to work in a seated position while using a computer for 8hrs/days