SBA Portfolio Manager II

Location: Remote

About Us:

Hanover Bank, The Bank of YOU – When you love your work and the people you work with, careers are made!

Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth.

Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals.

When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts!

Job Summary

Hanover Bank is looking for a SBA Portfolio Manager II. This position is responsible for maintaining and monitoring the existing SBA loan portfolio. They are expected to maintain close contact with these clients and assist with any requests/servicing actions.

Essential Job Duties and Responsibilities

• Manage SBA Past Dues up to 60 days, including working with the workout manager to transition the file to work out. 
• Manage the Daily Fielding of loan advances/payments and appropriately respond to issues in accordance with SBA SOP guidelines.
• Work with clients to disburse loans (Multi-Disbursement Loans) following SBA SOP Guidelines. 
• Assist with monitoring overall portfolio health and financial tickers and track project and financial reporting requirements for loans in accordance with loan documents and bank policy.
• Work directly with customers and third parties to obtain information needed for modifications, tickler item collection, post-close documentation exception management, and completing servicing actions. 
• Interface with loan review, regulators, and/or auditor as required, including follow-up on cited loans. 
• Work closely with all members of SBA Originations, Credit Administration, and Loan Servicing on all facets of the loan process.

Education and Experience

• 3+ years’ experience in the SBA lending department
• Excellent verbal and written communication skills
• Strong analytical skills

Skills and Abilities

• Knowledge of SBA 7a and USDA programs
• Knowledge of SBA Standard Operating Procedures, including servicing SOP
• Promote a teamwork environment and actively participate as a team player in the ability to solve problems independently
• Communicate effectively and constructively with attorneys, underwriters, brokers, portfolio managers, and borrowers effectively
• Ability to work in a goal-oriented, fast-paced environment with the ability to meet deadlines
• Strong verbal and written communication skills with the ability to communicate with all levels internally and externally

Our Benefits:

• Medical, Dental and Vision (including HSA, FSA & Commuter Benefits)
• Company-paid benefits to include life insurance and AD&D plus long-term disability
• Voluntary Benefits (including additional life insurance and AD&D insurance for yourself, your spouse and/or your dependent children, Voluntary Short-Term Disability, Pet Insurance and Legal Services)
• Supplemental Health Benefits (including Accident insurance, Hospital indemnity insurance and Cancer Care)
• Retirement-401(k) with Company Match
• Paid Personal Time Off (PTO) & Paid Company Holidays
• Annual Bonuses
• Annual Increases
• Employee Events and Contests

Salary: $84,000.00 - $102,000.00; placement within this range will vary based on experience and skill level.

Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.