Labor Consultant

Position reports to: Managing Director.

• This position typically does not have a regular or set work schedule, and work hours vary significantly and are dependent on the nature and timing of client project assigned by People Results.
• Day, evening, and weekend work, including project work and travel, is required as needed.
• Frequent domestic travel is required (70-80% travel).

As outlined in this document, the job requirements pertain to both People Results employed consultants and contractors who perform work on behalf of People Results.

OVERALL PURPOSE OF THE POSITION:

The purpose of the Labor Consultant position is to provide high-quality, customized professional consulting services to People Results’ clients. The consulting services include, but are not limited to, labor and employee relations, card mitigation, NLRB election campaigns, labor training, coaching, communications, and delivery of customized People Results’ products and services. Most of the consulting work is often done at client sites that requires extensive travel.

The consultant is also expected to become knowledgeable about all People Results’ products and services and to offer ideas and solutions to clients as part of a total solution utilizing all three areas of People Results’ expertise in labor, leadership development (OD), and communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deliver a broad range of services to People Results’ clients. The following descriptions of services provided are examples of the work the consultant may be asked to perform, but additional types of consulting services may also be required. 
• Develop strategies to assist clients in meeting their goals and assist with the implementation of plans as appropriate.
• Display a mindset that exudes confidence, competence, and delivers an overall impression required to get the job done. 
• Excellent communication skills with the ability to develop relationships, inspire teams and gain trust.
• Manage budgets, establish deadlines, assign responsibilities, monitor, and summarize progress of the overall project. 
• Develop and deliver customized training materials for large and small groups, using People Results templates and formats. 
• Conduct organizational assessments, followed by analysis and integration of interviews and other corporate data to develop reports and recommendations for clients.
• Apply critical thinking to qualitative and quantitative data to develop and implement recommendations specific to client needs.
• Develop and deliver presentations, including but not limited to corporate board members and executives and other members of leadership.
• Facilitate meetings with small and large groups, including employees at all levels within an organization. 
• Assume full responsibility for all client communications, including briefings and reports.
• Train other consultants in areas of the consultant’s specialty.  

SUPERVISORY RESPONSIBILITIES

• This position has no direct reports.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor's or Master’s degree. Degree in People Results area of expertise (Labor / Communications / Leadership Development) preferred.
• Minimum of 10 years’ successful experience related to employee and labor relations and NLRB election campaigns.
• Experience must include a blend of direct responsibility for strategy as well as execution.
• Strong executive presence and business acumen. 
• Ability to approach client needs from a strategic perspective, based on the consultant’s experience and expertise, and continuously focused on the client’s desired outcomes. 
• Ability to interact across all levels of management within an organization.
• Ability to speak effectively in both small and large groups. 
• Willingness to challenge and be challenged when discussing client strategies.
• Demonstrated ability to interact with and convey complex information to individuals at all organizational levels. 
• Ability to write complex, professional project reports for clients including writing skills which present well-thought and well-organized information, grammatically and structurally correct, and in People Results-approved report template. 
• Ability to analyze quantitative and qualitative data needed to meet client’s desired outcomes.
• Ability to develop credibility with clients needed to implement recommended organizational change.

COMPUTER SKILLS

• Proficiency using Microsoft Word, PowerPoint, Outlook, Teams, and Excel
• Ability to use additional computer products:

     - Adobe Acrobat (Standard, Professional, Reader)

     - Adobe Connect (Web Conferencing Services)

     - Video conferencing (Teams, Zoom, other)

     - SharePoint

Note: The ability to learn additional software and programs is required. Over time the products listed above may be replaced or supplemented with other products.

ADDITIONAL REQUIREMENTS

• Must maintain complete confidentiality on all client matters at all times.
• Must be able to work independently at client sites, using independent judgment, and also be able to work cooperatively in a team environment, often in a virtual/remote format.
• Critical thinking and problem-solving skills.
• High degree of agility and adaptability to changing conditions and client demands.
• Organizationally savvy to maneuver successfully through complex dynamics across diverse channels of business.
• Ability to relate effectively to people at all levels within an organization.
• Ability to successfully manage multiple projects, including several client projects simultaneously.
• Experience and comfort working in a virtual or remote environment, including limited interaction with co-workers beyond technological connection. 

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics and physical demands described represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

The position occasionally works virtually from home, and during those times must maintain a work environment that is free from any distractions, such as childcare responsibilities or other personal responsibilities, which could inhibit the person's ability to be entirely focused on work performed at home.
 

Consultants must also be able to travel, both on airplanes and ground transportation as needed, to get to and from client sites.