Salesforce Field Service Developer

*No Sponsorship Available

A Field Service Engineer leads the implementation of software development efforts, including coding, configuration, maintenance, installation, testing, and debugging, as well as managing timelines and producing technical documentation.  They work with users across business verticals to enhance the operations of Field Service processes in Salesforce.  They are expected to take initiative, be creative and innovative, drive effective process designs, and share ideas.  They work closely with IT architects, developers, system  administrators, and product owners, and will be an active participant in getting projects completed.

Key Performance Indicators 

• Code Quality 
• Code Delivered On-Time as Expected 
• % of Errors Found in Mainline Code 
• % of Commitments Met

Principal Duties and Responsibilities

Required Experience

• Salesforce Admin, Platform App Builder, Field Service Lightning, and Platform Developer I certifications required

• Salesforce Application Architect certification preferred

• Minimum 5-7 years of SDLC experience required in a consultative or in-house support capacity

• 3+ years of experience configuring and maintaining Salesforce Field Service, Service Cloud, and Sales Cloud

• Experience with at least 1 large Salesforce implementation preferred

• Proficient with Apex, Visualforce, Lightning Components, Lightning Web Components, SOQL, SOSL

• Java / Javascript / C# / JQuery / Angular / Bootstrap

• Ability to teach and educate others 

• Verbal, written and presentation communication skills necessary to communicate with all levels of management and cross-functional teams. 

• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals. 

• Experience in requirements development, analysis, allocation, review, tracing, and validation. 

• Experience in product concept development, requirements management, functional analysis, interface definition and control, synthesis, verification and validation. 

• Demonstrated system engineering/analytical/problem solving skills. 

• Demonstrated ability to work on multiple projects in a deadline driven environment. 

• Demonstrated experience generating technical documentation such as specifications, engineering reports, test plans and procedures, validation plans, and validation reports

Required Leadership Traits and Characteristics

Collaborative, Analytical, Problem Solving, Achievement Mindset, Growth Mindset, Ability to thrive in the face of ambiguity and challenge, Drive to do the right thing, leading with respect and humility, Servant Leader, Strong verbal, and written communication skills

Formal Education, Qualifications or Training