Delivery Manager

Description

At Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa, and UnionPay cards at scale - across more than 60 countries.

Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and innovation that sets us apart.

We’re looking for a Delivery Manager to lead cross-functional teams and coordinate the delivery of complex projects across product, technology, and operations. This role is crucial in ensuring our project outcomes align with business goals - balancing strategy, execution, and stakeholder engagement with precision and energy.

If you're experienced in software delivery, strategic planning, and managing high-performing remote teams, this is your opportunity to make a global impact.

What you get to do:

Planning & Strategy

• Facilitate strategic planning sessions with cross-functional teams, using delivery metrics to guide decisions.
• Create and maintain delivery roadmaps that align with business objectives and tech strategy.
• Define project scope, success metrics, KPIs, and delivery plans that support long-term growth.

Project Management & Delivery

• Oversee technology projects from initiation to delivery - ensuring timelines, goals, and business value stay on track.
• Implement and improve project management frameworks that drive efficiency and visibility.
• Monitor delivery performance, proactively mitigate risks, and ensure execution meets expectations.

Stakeholder Management

• Communicate project status, risks, and outcomes clearly and regularly to all stakeholders.
• Collaborate closely with clients, internal teams, and third parties to deliver outstanding project outcomes.
• Generate reporting and insights for senior leadership on progress, blockers, and delivery impact.

Process Improvement

• Champion continuous improvement across delivery processes, tools, and methodologies.
• Identify bottlenecks and opportunities to streamline operations, enhancing team effectiveness.
• Help teams evolve by integrating best practices, feedback loops, and post-project learnings.

Requirements

What it takes to succeed:

• Strong command of project management tools and methodologies (Agile, Scrum, Kanban, Waterfall).
• Solid understanding of software development lifecycle (SDLC) and IT architecture.
• Excellent stakeholder and client relationship management skills.
• Confident working with cross-functional and fully remote teams.
• Strategic thinker with a sharp eye for detail and a passion for continuous improvement.
• Fluent in English with strong communication and presentation skills.
• Comfortable using Atlassian Suite (Jira, Confluence), Microsoft Office tools, and Team Health frameworks.
• Experience in the payments or fintech space is a strong advantage.

Education & Experience:

• Bachelor’s degree in a related field preferred (e.g., Computer Science, IT, Engineering, Business).
• Alternatively, significant verifiable experience in a similar role will also be considered.
• Minimum 7 years of experience in project delivery, program management, or technology leadership.
• Hands-on experience with software delivery and client-facing project leadership.

What you can look forward to:

At Paymentology, it’s not just about building great payment technology, it’s about building a company where people feel they belong and their work matters. You’ll be part of a diverse, global team that’s genuinely committed to making a positive impact through what we do. Whether you’re working across time zones or getting involved in initiatives that support local communities, you’ll find real purpose in your work - and the freedom to grow in a supportive, forward-thinking environment.