Inside Channel Manager

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Job Description:

Key Responsibilities:

• Engage with and recruit dormant Fusion Connect partners to sell Fusion Connect solutions.
• Build strong relationships that allow for regular communication driving opportunities to Fusion Connect.
• Reengage with untapped partner base to drive stronger relationships, cultivate insights, and promote pipeline growth.
• Identify and create opportunities that lead to direct funnel generation from partners.
• Identify reasons for low sales/disengagement and remove barriers to success.
• Establish productive and professional relationships with key contacts in assigned partner accounts.
• Contact various partner leads from Technology Solutions Distributors (TSD) events and cultivate new relationships for Fusion Connect to pursue and generate opportunities.
• Coordinate the involvement of company resources to meet partner performance objectives and partners’ expectations.

Additional Responsibilities:

• Develop and maintain relationships with partners to drive revenue growth.
• Identify and pursue new business opportunities through the indirect channel.
• Collaborate with cross-functional teams to develop sales strategies and action plans.
• Monitor and analyze sales performance and make recommendations for improvement.
• Train and educate partners on Fusion Connect products and services to increase their selling capabilities.
• May participate in industry events and conferences to network and promote Fusion Connect's products and services.
• Act as a liaison between partners and Fusion Connect to address any issues and ensure a positive working relationship.
• Utilize CRM tools to manage and track partner sales activities and progress.
• Provide regular updates and reports on sales activities, pipeline, and forecasts.
• Stay current on industry trends and competitors to inform sales strategies and tactics.
• Meet and exceed sales targets and goals set by Fusion Connect.
• Continuously improve and refine sales processes to achieve greater efficiency and effectiveness.
• Communicate effectively with internal teams to ensure a seamless and successful partner sales experience.
• Represent Fusion Connect with a high level of professionalism and integrity at all times.
• Proactively identify and resolve any barriers to partner success.

Knowledge, Skills, and Abilities Requirements:

• Excellent communication skills (verbal and written)
• Ability to exercise tact and good interpersonal skills
• Excellent organization and time management skills
• Salesforce, MS Office
• Demonstrated excellent leadership
• Ability to be proactive with a sense of urgency
• Ability to keep customer (internal and external) information confidential
• Preparing written presentations, reports, and price quotations
• Conduct contract negotiations
• Defining and executing agent sales plans
• Must be willing to travel up to 15%
• Microsoft Voice highly desirable
• Knowledge of UCaaS desirable

Education and/or Experience Requirements:

• Two or more years’ Channel Management experience in the telecommunications industry
• Demonstrated success in Channel Sales
• Certificates, Licenses, Registrations:
• Valid U.S. driver's license with no major violations within the past three years, and reliable transportation